Gmail: lessons learned from the pilot and plans for integration with UC Davis Emergency Program Gaston De Ferrari Project Manager March 26, 2008.

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Presentation transcript:

Gmail: lessons learned from the pilot and plans for integration with UC Davis Emergency Program Gaston De Ferrari Project Manager March 26, 2008

Presentation topics Project background About Gmail About our pilot –Status update –Participant demographics –Survey results What we learned Gmail and emergency notifications

Project background Need fast, feature-rich, cost-effective, and scalable option for students Current campus Web has limitations Explore offering with other communication services (text & instant messaging, mobile access)

About Gmail Free webmail service since April 2004 Benefits Storage – 6+GB of storage Access –Web, mobile devices, IMAP/POP Access to Google Apps –Calendar, chat, Google Docs, Sites

Pilot: status update Completed six week-long pilot with 306 student participants Gathered feedback Ensured integration works properly in UC Davis live environment Studied impact and implications for UC Davis Evaluated service Draft report on findings under review

Pilot: participant demographics Random selection of participants Breakdown of pilot participants –Graduate25% –Senior23% –Junior19% –Sophomore14% –Freshman20% 78 majors were represented

Pilot: surveys Survey #1: February –Preliminary impressions, ease of transition, degree of support –Response rate: 74% Survey #2: March –Impressions after several weeks, access, etc. –Response rate: 82% Lots of thoughtful, constructive comments!

Survey: registration process

Survey: personal Gmail.com accounts

Survey: support services

Survey: opinions of Gmail

Survey: Gmail recommendation

Pilot successes Pilot charter and project plan Pilot advisory group Support services Campus community Surveys Student feedback Mitigation

Pilot challenges Recruitment Service deployment Google Apps

Gmail and emergency notifications Seamless integration usage among students Google Talk Mobile device alerts

Questions?

Further information: Morna Mellor Director, Data Center and Client Services Gaston De Ferrari Project Manager Project Web site (ongoing updates): UC Davis Gmail Web site & faq: