CHI 2003 Overview ACM Conference on Human Factors in Computing
Agenda What is CHI? Conference Session Highlights Research-Based Web-Usability Guidelines Persuasion Information Visualization Emotion Cultural Probes
What is CHI? Conference put together by ACM Based on discipline called HCI (Human- Computer-Interaction)
Why is This Powerful? Brings together many disciplines o Research o User-Centered Design o Graphic Design o Computer Science o Library Studies o Psychology Facilitates networking, imagining, learning, and collaborating
Conference Highlights Breaking down text by emotions User frustration Eye contact and communication between humans and computers Combining the Arts with HCI
Research-Based Web Design and Usability Guidelines Panel Discussion by the National Cancer Institute Top fifty web design and usability guidelines analyzed Each guideline represents studies, usability test results, and/or general web design ideas that exist
Research-Based Web Design and Usability Guidelines
Persuasion How To Motivate and Persuade Users Tutorial Presentation by B.J. Fogg, Stanford University Persuasive Technology Lab
Amazon.Com Gold Box offers Quitnet RSI Guard Persuasion - Examples
“ […] one million players have gone through virtual basic training in the America's Army: Operations game.” “[since] July 4th, 2002, gamers have played more than 100 million missions!”
Persuasion Macrosuasion vs Microsuasion
Persuasion Seven Ways Tech Tools Persuade o Reduction o Tunneling o Tailoring o Suggestion o Self-Monitoring o Surveillance o Conditioning
Persuasion Exercise o What Attitudes are desirable? o What attitudes do you want to change or reinforce? o What behaviors are desirable? o What behaviors do you want to change or reinforce?
Information Visualization Tutorial by Marti Hearst, UC Berkeley Explore Calculate Communicate Decorate
Information Visualization
Emotion Closing Plenary by Donald Norman, Nielsen Norman Group
Emotion
Types o Behavioral (Routine) Emotional Icons
Emotion Pieter Desmet, ID Studio Lab, Delft University of Technology
Emotion
Cultural Probes Article by Bill Gaver, Tony Dunne, and Elena Pacenti o What are they? o What is their purpose? o How were they used? o Examples? o Outcomes?
Cultural Probes
Design Inspiration
Cultural Probes
Created Probes For Other Attendees Exchanged Probes and Completed Brainstormed Created New Designs
Agenda What is CHI? Conference Session Highlights Research-Based Web-Usability Guidelines Persuasion Information Visualization Emotion Cultural Probes