School-Work Transitions: Hitchhiking Across Cultures Dec. 4, 2006 today’s topics: “the learning year”: orientation & socialization to work & workplace culture school-work differences, revisited professional engagement

Finding your passion… What do you care about? WHY?

Leadership is… passion, core values, vision doing the right thing courage, openness, flexibility, energy, power communication voice, influence, creativity, ideas, innovation listening, empathy, respect, patience self-management team leadership-followership-role engagement cultivating relationships organizational & planning competencies Journeys & transformations brownies – celebrating!

a recent job ad: “You will bring to the position…. proven leadership skills, a strong commitment to customer service, a willingness & ability to seek out & incorporate new methods, openness to change, excellent communication skills, patience, tact, and a sense of humour.

what new graduates should know about* fairness, equity competencies – expectations (objectives), performance standards, evaluation measures collective agreement culture – values, relationships, traditions, conventions business cases – objectives, costs, milestones, outcomes, measurables best practices strategic planning outcomes assessment civic engagement public policy self-actualization * an informal list from Jo Bryant, City Librarian, Toronto Public Library

Lead people. Manage work. Understand both. strategy – structure – systems and purpose – process – people

Sawu bona. Sikhona. “I see you. I am here. Until you see me I do not exist. When you see me, you bring me into existence.” - quoted by Peter Senge in The Fifth Discipline (1990) If I keel over at my desk, will anybody notice? To be invisible is to be irrelevant.

team values orientation task focus ……………………………….. ego focus (externalized) (internalized) (client service) balancing perspectives : client, task, people, self

Summing up….. The single most important factor distinguishing effective from ineffective teams is the ability of team members to listen to each other. – Thomas Quick 1992 Listen 80% of the time, speak 20%. You can think out loud, but you can’t listen out loud.

Leadership in a nutshell… Know thyself. Know others. Communicate. – Listen! Consult. Cooperate. Collaborate. Compromise. – Negotiate. Mediate. Cultivate. Celebrate!

simultaneity of celebration! greeting smiling praising thanking partying informing complimenting caring congratulating applauding commending giving credit acknowledging listeningvalidating encouraging affirmingrewarding supporting smiling small ways for for self others big ways

emotional competence, intelligence, skills = self-awareness + social awareness values influencing respect empathy communication listening

“First Time at a Conference?” – “ neXt 2005 First Timer’s Guide” pdf at “Conference Tips” – Stephen’s Lighthouse at ence_tips.html

leadership is self-presentation

transformations and transitions….

CONGRATULATIONS, YOU HAVE SURVIVED: applause, pizza preferences, speaker intros visions, missions, Dr. Seuss, job ads, résumé writing, interviews interests not positions team facilitating, team tasks, team recording, reading groups the human moment personality conflicts, self-reflection, self-assessment, core values situation not person giving instructions, receiving instructions, videotaping passion, courage, true colors, Myers-Briggs, Johari window benefits not features marketing, fundraising, advocacy, strategic planning, budgeting PESTDL, SWOT analysis, SMARTER goals GANTT, PERT, PPBS, ZBB, MBO, TQM, TQL, QA, SPC, BPR financial planning, risk management, HR management and….. fear of getting in the game! IN OTHER WORDS ……YOU HAVE COMPLETED LIS 504! Thank you for being fully engaged in the course! …………- if you were…:)