UNLOCKING THE TUITION BILL MYSTERY Fall 2009

Why a College Education?  Earning Potential: - 73% more than High School only - 2.7% unemployment vs. 8.5%  Quality of Life: - better benefits (health care, vacation, etc) - improved working conditions - longer life expectancy  Public Benefit: - 80% vote vs. 50% High School only - 2 times as likely to perform volunteer work Source: Institute of Higher Education Policy

Bursars Office Personnel  Doreen Flasher: Customer Service Representative (814)  Peggy Lockhoff: Cashier (814)  Susan Shontz: Bursar (814)

COMMUNICATION

IMPORTANT DATES 2009 FALL: 7/10/09 FALL BILL MAILED 8/14/09 FALL BILL DUE 2010 SPRING: 12/04/09 SPRING E-Bill available (no paper statement) 1/08/10 SPRING BILL DUE (bills are mailed in students name)

Online Statements - Real-time account info - Past history  Current account detail is available online at any point in time. To view your bill, simply have your student authorize you through CashNet.  Additional resources for understanding your semester bills can be found at

Mandatory Charges  TUITION (12 – 18 credits)$ 15,440  ROOM$ 2,275  PLAN 1 (MEALS)$ 2,050  TECHNOLOGY FEE$ 185  HEALTH CENTER FEE$ 85  ACTIVITY FEE$ 65  TOTAL $ 20,100

1 st Semester Board Plans PLAN 1185 Meals + $250 DCB $ 2,050 /SEMESTER Freshman are eligible to choose from additional board plans after the first semester.

Miscellaneous Fees  SPECIAL COURSE FEES LABS FIELD TRIPS PHOTOGRAPHY OR POTTERY  PRIVATE MUSIC LESSONS  TRAFFIC FINES  BUILDING DAMAGE  ID OR KEY REPLACEMENTS  ETC.

Bollinger Accident and Sickness Insurance $183 PER YEAR Charge for coverage will appear on your first statement for the academic year. If you already have coverage and wish to waive the charge, please complete waiver from the top of the detail page of the statement and return no later than 9/30/09. No changes or refunds will be processed after this date.

Additional Credits Appearing on Statement  Active TMS payment plans  Early payments received

Assistance with Billing Questions  Website information provided on front summary page of billing. Also provides direct links and contact info for other offices  or JUNIATA if website information does not answer your questions

Payment Methods  Cash, Check, Money Order payable to Juniata College, please include student’s name and ID.No  CashNet -Make payments online via ACH or credit card  TMS –Monthly Payments  30/60 day Short-term Loans for special circumstances –set up through Accounting Services, ext  Avoid late fees: let us know if there is a reason why the bill has not been paid  COMMUNICATION is ESSENTIAL

A Proven Partnership: Juniata and Tuition Management Systems (TMS) Contact TMS: Phone Online: or from: Set up Pay in full - Credit Card payment or ACH transaction Set up monthly payment plan with TMS – the year or the semester. Apply for loan funding Cost –Credit Card 2-3.5% of transaction amount plus $3.00 convenience fee –ACH $5.00 per transaction –Monthly Payment option $65 enrollment fee due with first payment (includes life insurance at no extra cost) 10 Month Plan begins July 15 th All plans end with last payment due on April15th

CashNet  Online payments (Tuition or Flex Dollar’s)  -credit card  American Express, Discover, Master Card and Diners Club (2.75% fee assessed)  - E-check or ACH (no fee)  Students can give parent access to view online statements and make electronic payments

PLEASE RETURN THE FOLLOWING TO ACCOUNTING SERVICES In Pre-addressed Envelope provided  Payment  Remittance Section (from top half of Summary page)  Insurance Waiver-if applicable (from top half of Detail page)

Reconciliation ( refer to sample reconciliation ) Please note any differences between the amount due on the statement and actual amount paid on the back side of the remittance section. Include copies of any documentation to verify adjustments made. Can also be used to request College to retain credit balance for future charges.

Sample Statement (Page 1 –Summary)

Page 2 – Detailed w/waiver

Example of Remittance Form and Insurance Waiver

WELCOME TO JUNIATA! Your sons and daughters are now on their way to a more productive, lucrative and fulfilling future!

THANK YOU If you have any questions or need additional information please feel free to contact any one of our Bursars Offices’ professionals.