Connecting you to opportunity 9 th June 2011 Birmingham Chamber of Commerce Group Howard Blow Phone

Connecting you to opportunity 8 th June 2011 “The Membership Offer” Howard Blow Phone

Connecting you to opportunity The Group and it’s components 3,200 Subscription paying Members 21,000 Affiliated Members Increasing territory – Greater Birmingham Birmingham, Solihull, IAB, Burton, Chase, Lichfield & Tamworth, BABC Affiliated members

Connecting you to opportunity Organisational Structure A Board appointed by Members Annual Presidency Long term Chairman Senior Executive Team (Staff) Executive (Staff)

Connecting you to opportunity Membership break down Premier Members Standard Members Chamber Executive Club Institute of Asian Business British American Business Council Patrons Affiliated Members All the above receive service levels dependant on their category

Connecting you to opportunity Recruiting New and Retaining Members Field Sales – Face to face meetings – Target 12 per month each Tele Sales – Target 10 per month each Premier Members (Members with the potential to use many of the Chamber services) receive three phone calls and one to two visits per annum with hands on advice and support. Standard Members would receive a welcome and one phone call per annum. This is very much a self serve on line activity.

Connecting you to opportunity Membership Benefits Networking (500 Group events a year) Events- free attendance to at least 4 pa Lobbying at Council and Government level Free Legal help-line Utility review e.g. electricity use Marketing health check Press & PR e.g. daily E News letter Chamberlink, Membership Directory Social Media e.g. Twitter, Facebook Discounts on member services Many more see ‘Connecting You to Opportunity’

Connecting you to opportunity Services to help Members grow their Business Chamber Translation Services Data and fulfilment Training Tender Alerts Chamber Partners

Connecting you to opportunity Chamber Translation Services Longstanding, Highly Trusted provider of all Language Services Clients Worldwide Translation Niche Specialists in Patent and IP translation Interpreting Language Training Video, Voice Over and Subtitling in all languages Services for the Vision and Hearing impaired Employ approaching 900 specialised translators All 170 language combinations of the World

Connecting you to opportunity Chamber Translation Services Some of our Blue Chip Clients

Connecting you to opportunity Chamber Data Make new contacts, connect to opportunity o Quality data is an integral part of gaining new customers. Whatever sector you want to target and wherever in the world you want to develop we will provide accurate, quality data to connect you. o Reach the right people - increase your conversion rate - contact information you can trust - save time and money o Local, National & Global Data Fulfilment Services o Managed telemarketing support o marketing o Mailshots o Marketing support o Mystery shopper, surveys and market research

Connecting you to opportunity Training Interactive Courses supporting Business Small Group sizes ensuring individuals receive personal attention Experienced Trainers with appropriate knowledge Funding can be arranged, providing “Value for money” Bespoke training tailored to demand Recognised qualifications awarded

Connecting you to opportunity Training Programmes Leadership & Management IT Project Management Sales & Marketing Tender Training Health & Safety ISO & Quality Lean Organisation Language & Cultural Awareness

Connecting you to opportunity Tender Alerts A daily bespoke search service matching businesses with suitable tendering opportunities in the public and utility sectors CD interactive workbook designed to help businesses through the process of public sector tendering Training available in the completion of tender documentation

Connecting you to opportunity Chamber Partners Business- Bespoke Business Data - Marketing Health Check - Purchase Saving Consultation - Placement Consultancy - Fuel savings Healthcare- Discounted Private Healthcare Lifestyle- Travel Points - Restaurant Discounts We receive commission from all the above “Chamber Partners ”

Connecting you to opportunity Birmingham Chamber Group Events Plan, organise and run annual events programme Each event offers the opportunity to connect with other members, build relationships with business people from across the region and ‘do business’ The events calendar is one of the most active in the country Marketing opportunities exist at most events to build awareness, personal and business profile etc. or call:

Connecting you to opportunity How we determine the price of our Services Market Prices Discounts to Members Member Focus Groups – Twice a year

Connecting you to opportunity Chamber International Department The Government has an enormous desire that companies consider exporting and increase the flow of foreign currency into the country Lots of government assistance is offered to UK businesses wanting to export or expand their exporting efforts This is managed by UK Trade and Investment (UKTI) The first point of contact for advice and assistance is the local Chamber of Commerce We have an International Trade Department run by a team of UK International Trade Advisors They assist with an exporting strategy, can manage market research, supply data and set up appointments in other countries Government Funding is available

Connecting you to opportunity Press, PR and Policy The Chamber has a dedicated Press team who will assist members in promoting their business. All they need is a rough script and they will produce the very best copy for our marketing vehicles. Chamberlink and daily E news On matters of policy we are a big noise at council and government level. Our policy team will communicate key issues of importance to our members both to and from these bodies

Connecting you to opportunity British American Business Council in the Midlands Membership Benefits Membership Directory Introductions & Referrals Business Intelligence & Information Discounts Improve Business Environment Advertising & Sponsorship Internships J1 Visa Programme The BABC is the largest transatlantic business network, with 24 chapters and 2,500 member companies, including many of the world's largest multinationals. The BABC Midlands was founded in 1996 by a group of Midlands based professionals and remains a strong group of businesses, corporations, and SMEs engaged in transatlantic ventures. The US is the Midlands’ number one foreign direct investor so the BABC in the Midlands is an important organisation for our region.