Managing the Marathon

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If you always do what you’ve always done, you will always get what you’ve always got.

Understanding yourself Understanding others Connecting Stress The power of team

Do unto others as you would be done unto. X THEYTHEYTHEYTHEY

Understanding yourself Understanding others Connecting Stress The power of team

structured detailed realistic challenging bold big safe thoughtful value-based fantastic passionate beyond your wildest dreams

Demonstrated Behaviors questioning deliberate cautious precise formal strong-willed competitive demanding determined purposeful caring patient sharing relaxed encouraging sociable dynamic persuasive enthusiastic demonstrative

…on a bad day suspicious indecisive reserved stuffy cold overbearing aggressive controlling intolerant driving bland docile reliant stubborn plodding hasty frantic excitable indiscreet flamboyant

Let’s do it RIGHT Let’s do it NOW Let’s do it in a CARING way Let’s do it TOGETHER

BLOCKS!

questioning deliberate precise formal strong-willed competitive demanding determined caring patient sharing encouraging dynamic sociable persuasive enthusiastic

 Asks excellent fact-finding questions  Allows the team time to reflect and consider options  Demonstrates care by attention to detail  Provides accurate and timely data to support the project  Plays a questioning role within the team, ensuring decisions made will have a viable benefit to the business Gifts

Challenges  May appear cold, dispassionate and severe  May present so much information that the team loses interest  May ask too many questions and take too long to suggest a solution  May show discomfort with an unstructured meeting  May become irritated with team mates who appear disorganized and unplanned

 Excels at maintaining long-term relationships with team members  Listens well and takes time to establish needs  Takes a collaborative, partnership approach to implementation  Brings a voice of reason to the team, ensuring new ideas are really in the best interest of the business Gifts

 May be seen as hesitant and lack a sense of certainty in proposing solutions  May avoid confrontation or delivering a difficult message by sometimes taking the path of least resistance  May appear to lack passion and/or excitement about their area of responsibility  May be seen as slow to respond Challenges

 Brings great energy and enthusiasm to the role  Socializes well with the team and makes meetings positive and upbeat  Takes a creative approach to solving problems  Believes that anything is possible and talks in a compelling way about future possibilities  Brings optimism to the team, inspiring others to embrace new ideas and concepts Gifts

 May make promises they cannot keep  May lose track of time, show up late, or run over  May forget the finer details by focusing too much on the ‘big picture’  May lose interest in the project and fail to follow through completely Challenges

Gifts  Sets clear targets for themselves  Is honest and direct with the team  Presents ideas and facts with absolute certainty  Provides a fast response to the team’s needs  Brings energy and momentum to the project

 May be in a hurry to present a solution without always listening thoroughly to the business needs  May appear intimidating  May sometimes move on to the next big opportunity before finalizing the details of the last one  May be so single-minded that they fail to anticipate problems or explore alternative approaches Challenges

questioning deliberate precise formal strong-willed competitive demanding determined caring patient sharing encouraging dynamic sociable persuasive enthusiastic

Understanding yourself Understanding others Connecting Stress The power of team

“We understand another person in the same way as we understand, or seek to understand, ourselves. What we do not understand in ourselves, we do not understand in the other person either.”

? But…. How do I know

EXTRAVERSION Flamboyant Outspoken Talkative Involved Bold Action Breadth Gregarious Outward Focus INTROVERSION Thoughtful Observant Intimate Quiet Depth Cautious Reserved Reflective Inward Focus Attitude: Expressing Energies

I just LOVE planning lunch with him! WOW, we are really in tune with each other! Bud Tina

She obviously has her act together How nice, bonding already! James Stephanie

INTROVERSION Thoughtful Observant Intimate Quiet Depth Cautious Reserved Reflective Inward Focus EXTRAVERSION Flamboyant Outspoken Talkative Involved Bold Action Breadth Gregarious Outward Focus HELLO!?!?!?!?!? Is anyone there? I thought you were HUNGRY! sigh…… Does she EVER shut up long enough to decide? Tina Stephanie

Rational Function: How we make decisions Focus on the relationship FEELING THINKING Focus on the task Competitive Detached Formal Impersonal Objective Correct Caring Informal Considerate Involved Personal Accommodating

Understanding yourself Understanding others Connecting Stress The power of team

If one does not understand a person, one tends to regard them as a fool fool. - CG Jung

 be entertaining & stimulating e friendly & sociable e open & flexible ore me with details  ask me to work alone  tie me down with routine Do not Do Approaching and Communicating

 be well prepared & thorough  let me consider the details  put things in writing  get too close or hug me  be flippant on important issues  change my routine without notice Do not Do Approaching and Communicating

 be patient & supportive  give me time to answer  work at my pace  ask my opinion  spring last minute surprises  push me to make quick decisions  take advantage of my good nature Do not Do Approaching and Communicating

 be bright, brief and be gone e direct & to the point  focus on results  try to take over  hesitate or waffle  focus on feelings Do not Do Approaching and Communicating

Color Burst!

Understanding yourself Understanding others Connecting Stress The power of team

Someone resetting my trip computer before the end of the month. Getting my feet wet while walking on water. Elephants walking on my flowers. People talking when I’m interrupting. STRESSSTRESS

cautious precise deliberate questioning formal analytical competitive demanding determined strong-willed purposeful driver caring encouraging sharing patient relaxed amiable sociable dynamic demonstrative enthusiastic persuasive expressive BEHAVIORSBEHAVIORS

suspicious indecisive reserved stuffy cold overbearing aggressive controlling intolerant driving bland docile reliant stubborn plodding hasty frantic excitable indiscreet flamboyant BADDAYBADDAY

Stress Cause poor quality, time wasted, lack of structure time out, fast action, place in control Stress Remedy First Response impatient aggressive irritable demanding Flipped Out withdrawn helpless offended misunderstood

Stress Cause rejection, restricted flexibility, no fun save face, outside the box, distraction Stress Remedy First Response hasty scream indiscretion throw things Flipped Out ice cold mission to kill no emotion detached

Stress Cause value violation, interruptions, unfair treatment sincerity, personal contact, trust restoration Stress Remedy First Response self doubt hurt feelings rumination stubborn Flipped Out very critical vicious destructive nasty

Stress Cause lack of focus, indecisiveness, out of control information, build a path forward, analysis Stress Remedy First Response withdraw split hairs hesitate go quietly Flipped Out lose control cry get loud get emotional

Understanding yourself Understanding others Connecting Stress The power of team

Top Q ualities

Problem solving Standards Process Analysis Roles Decision making Results Decisive Assertive Accountability Commitment Value Trust Listens Loyal Team Creativity Persuasive People Skills Involvement Approach to task objectives Determination Performance Discipline Impact Atmosphere Feelings Assisting Flexible Shares Ideas Vision Drive Enthusiasm Positive thinking Communication Meeting Planning Organization Time Mgmt Process

A team is a small number of people with complimentary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable. The Wisdom of Teams 1999 Harper Business Books

Introvert 56% Extravert 44% Feeling 11% Thinking 89%

Introvert 50% Extravert 50% Feeling 50% Thinking 50%

Introvert 24% Extravert 76% Feeling 65% Thinking 35%

Introvert 84% Extravert 16% Feeling 47% Thinking 53%

Listen in Color

Your team will follow by example …know the shadow YOU cast!

! It’s all up to YOU

Peace

Contact Information: Joel Ramseyer The Diagonal Group

Thank you for attending! Please remember to complete and return your evaluation form following this session. Session Code: [4111]