Meaningful e-Learning Meaningful e-Learning UMM AL-QURA UNIVERSITY DECEMBER , 2009 MINISTRY OF HIGHER EDUCATION DEVELOPMENT OF CREATIVITY AND EXCELLENCE OF FACULTY MEMBERS AT UNIVERSITIES DR. BADRUL HUDA KHAN MCWEADON EDUCATION, USA DR. BADRUL HUDA KHAN MCWEADON EDUCATION, USA

Slide 2 A National Initiatives Australia... Open Training and Education Network Open Universities Australia B Belgium... BIS Universidade Virtual Publica do Brasil Open University of Brazil Bulgarian Virtual University C Canadian Virtual University Colombia... Universidad Nacional Abierta y a Distancia D Dutch Digital University E Estonian e-Learning Development Centre F Finnish Virtual University France... Campus Numériques Centre National d'Enseignement à Distance Fédération Interuniversitaire de l'Enseignement à Distance G Germany... Bavarian Virtual University Greece... Hellenic Open University I India... National Programme on Technology Enhanced Learning Indira Gandhi National Open University J Japan... NIME K Korea Virtual Campus L Lithuanian Virtual University N Norway Opening Universities P Pakistan Virtual University S Spain... Universidad Nacional de Educación a Distancia Open University of Sudan Swedish Net University Swiss Virtual Campus T National Science and Technology Program for e-Learning in Taiwan T cont. Open University of Tanzania The National E-learning Center Tiger University Program U United Kingdom... Enhancement Academy Gwella Interactive University NHSU National College for School Leadership Online Learning Innovation Fund Open University National Role Pathfinder Programme UKeU United States... Community Colleges Online V Vietnam... Hanoi Open University E-Learning is global. E-Learning is here to stay. Predictions for 2009 I am currently editing a Special Issue of the Educational Technology Magazine entitled “E-Learning in the Middle East.”

Slide 3 E-Learning will not be successful if we do not understand “What does it take to provide flexible learning environments for learners worldwide?“ I found that numerous factors help to create a meaningful flexible learning environment. Today, I would like to discuss: A Global Framework for E-Learning Global E-Learning Initiatives (Digital Bangladesh – A new initiative) Q and A

Slide 4 A high quality e-learning system must be meaningful to all stakeholders groups: Learners Instructors Technical & Support Staff Organization

Slide 5 An e-learning system is more likely to be meaningful to learners when it is easily accessible clearly organized well written authoritatively presented learner ‑ centered affordable efficient flexible, and has a facilitated learning environment.

Slide 6 When learners display a high level of participation and success in meeting a course's goals and objectives, this can make e-learning meaningful to instructors.

Slide 7 When learners enjoy all available support services provided in the course without any interruptions, it makes support services staff happy as they strive to provide easy-to-use, reliable services.

Slide 8 Finally, e-learning is meaningful to an organization when it has a sound return-on-investment (ROI), a moderate to high level of learners' satisfaction with both the quality of instruction and all support services, and a low drop- out rate.

Slide 9 Today, I would like to introduce a Framework which I believe will help us identify important criteria for quality E-Learning.

Slide 10 Ethical Institutional ResourceSupport On-line and off-line resources & support Management Meaningful Pedagogical Evaluation Technological InterfaceDesign Learning and teaching issuesInfrastructure, hardware and software Physical layout and navigation Content development and maintenance Academic, administrative & student services Ethical considerations in e-learning Assessment of learner, evaluation of learning environment Learning

Slide 11 Ethical Institutional ResourceSupport Management Pedagogical Evaluation Technological InterfaceDesign أخلاقي مؤسسي دعم المصادر الإدارة التعلم الالكتروني تربوي التقويم تقني تصميم الواجهة

Slide 12 Stakeholder Focused E-Learning Put each stakeholder group (learners, instructors, technical staff, etc.) at the center of the octagon and ask questions along the eight dimensions. By doing this exercise, you will be able to understand critical e-learning issues for each group.

Slide MANAGEMENT 5.1 E ‑ Learning Content Development 5.2 E-Learning Maintenance 6. RESOURCE SUPPORT 6.1 Online support 6.2 Resources 7. ETHICAL 7.1 Social and Political Influence 7.2 Cultural Diversity 7.3 Bias 7.4 Geographical diversity 7.5 Learner diversity 7.6 Digital Divide 7.7 Etiquette 7.8 Legal issues 8. INSTITUTIONAL 8.1 Administrative Affairs 8.2 Academic affairs 8.2 Student services 1. PEDAGOGICAL 1.1 Content Analysis 1.2 Audience Analysis 1.3 Goal Analysis 1.4 Medium Analysis 1.5 Design approach 1.6 Organization 1.7 Methods and Strategies 2. TECHNOLOGICAL 2.1 Infrastructure planning 2.2 Hardware 2.3 Software 3. INTERFACE DESIGN 3.1 Page and site design 3.2 Content design 3.3 Navigation 3.4 Accessibility 3.5 Usability testing 4. EVALUATION 4.1 Assessment of learners 4.2 Evaluation of the instruction & learning environment

Slide 14 Content Audience Goals Medium Design Organization Methods P EDAGOGICAL What types of content are appropriate to teach via e-learning versus classroom?

Slide 15 Content Audience Goals Medium Design Organization Methods P EDAGOGICAL What types of content are appropriate to teach via e-learning versus classroom?

Slide 16 Content Audience Goals Medium Design Organization Methods P EDAGOGICAL What types of content are appropriate to teach via e-learning versus classroom?

Slide 17 RECAP As you can see Videoconferencing can be used by medical students and professionals to observe how a surgeon performs the surgery. Instructional Method: E-Learning Videoconferencing Learning Strategy: Instructional Demonstration But, medical students must be actively involved in hands ‑ on learning activity to learn how to operate on patients. Instructional Method: Instructor-facilitated f-2-f classroom Instructional Strategy: Action Learning By appropriately combining content appropriate to both e ‑ learning method and classroom based instruction, we can develop meaningful blended learning.

Slide 18 Content Audience Goals Medium Design Organization Methods P EDAGOGICAL Content Suitability Testing STABLE Content DYNAMIC Content

Slide 19 Content Audience Goals Medium Design Organization Methods P EDAGOGICAL Who are the learners? Do we have adequate information about the learners at a distance?

Slide 20 Content Audience Goals Medium Design Organization Methods P EDAGOGICAL What is the instructor’s role? - more facilitative than didactic (instructor-led) - more didactic than facilitative (instructor - facilitated) - a combination of both

Slide 21 Infrastructure Planning Hardware Software T echnological Does the program have personnel who can assist learners to set up for starting the course?

Slide 22 Page and Site Design Content Design Navigation Accessibility Usability Testing Interface Design Do Web pages look good in a variety of Web browsers?

Slide 23 Page and Site Design Content Design Navigation Accessibility Usability Testing Interface Design Is the program designed to be accessible by a wider user population? (A common accessibility concern in the USA -- Is the course 508 compliant?)

Slide 24 Assessment of Learners Evaluation of Instruction & Learning Environment E valuation Does the e-learning program have a mechanism in which a learner can be truly measured and not cheat?

Slide 25 Assessment of Learners Evaluation of Instruction & Learning Environment E valuation Does the program have a system to accept students’ online evaluation of the following? - content - instructor - learning environment - learning resources - course design - technical support

Slide 26 Content Development Maintenance M anagement Does the administration notify students about any changes in due dates or other course relevant matters (e.g., server down) via following means? - - Twitter - announcement page - alert boxes - running footer added to a page - phone call - mail - other

Slide 27 Online Support Resources R esource S upport Does the course provide troubleshooting (or expert technical support from specialized staff) assistance or a help line?

Slide 28 Online Support Resources R esource S upport Does the course provide examples of previous student's work on the Web?

Slide 29 Social/Political Influence Cultural Diversity Bias Geographical Diversity Learner Diversity Digital Divide Etiquette Legal Issues E thical To improve cross-cultural verbal communication and avoid misunderstanding, does the course make an effort to reduce or avoid the use of jargon, idioms, ambiguous or cute humor, and acronyms?

Slide 30 The “thumbs up” gesture meaning well done in the US, represents an obscenity meaning in Iraq, Iran, and Thailand. In Bangladesh it is a derogatory term.

Slide 31 Social/Political Influence Cultural Diversity Bias Geographical Diversity Learner Diversity Digital Divide Etiquette Legal Issues E thical Is the program offered to geographically diverse population? If yes... Is the program sensitive about students from different time- zones (e.g. synchronous communications are scheduled at reasonable times for all time zones represented)?

Slide 32 Bangladesh 1:00 AM USA (DC) 2:00 PM Can’t schedule a live chat.

Slide 33 Administrative Affairs Academic Affairs Student Services I nstitutional Is the institution ready to offer online courses?

Slide 34 Administrative Affairs Academic Affairs Student Services I nstitutional Does e-learning provide academic quality such as one would expect in a traditional course?

Slide 35 Within the scope of today’s presentation, I have presented few learning issues in the form of questions that you can ask yourself when planning, designing, evaluating or implementing meaningful E-Learning.

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Slide 37 References Website:

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Meaningful e-Learning Meaningful e-Learning UMM AL-QURA UNIVERSITY DECEMBER , 2009 MINISTRY OF HIGHER EDUCATION DEVELOPMENT OF CREATIVITY AND EXCELLENCE OF FACULTY MEMBERS AT UNIVERSITIES DR. BADRUL HUDA KHAN MCWEADON EDUCATION, USA DR. BADRUL HUDA KHAN MCWEADON EDUCATION, USA