Trinity College Dublin 17 th February 2005

Agenda Trinity College Dublin 17 th February 2005 The Google Story Search & Beyond Job Opportunities Questions & Answers

The Google Story A Company Overview

Google Past 1995 research project at Stanford University… BackRub - 2 employees (students) - Very few computers -1 garage

Google Today Current Index: More than 8 billion web pages and other files Founded: 1998 by Larry Page and Sergey Brin Employees: > 3,000 Cereal Consumption: 300 lbs. every 5 days Office Locations: More than 20 offices worldwide – Throughout the United States, London, Tokyo, Hamburg, Paris, Milan, Sydney, Dublin, Zurich, Bangalore, Hyderabad and Amsterdam. International: 105 interface languages and over 113 international domains EU Headquarters - Dublin “Most Intelligent Agent on the Internet”

Google’s Mission To organize the world’s information and make it universally accessible and useful

Where Electricity is...Where Google Users Are

Relevant Information in Search of People Growing index of web accessible information Trusted place people go for relevant results Thousands of advertisers connect with information seekers

Consumer Products & Services

Expanding Search Services for Google Users

Google Print

Google Video

Other Google Services

Search in the future Google provides relevant information… … at work … at play … on the move Knows your preferences

The Future “The ultimate search engine would understand exactly what you mean and give back exactly what you want.” - Larry Page

Job Opportunities

Google Dublin - We’re hiring…. Online Operations Coordinators, Associate Managers, Managers Human Resources Systems Operations Finance Engineering

Working at Google Multi-cultural environment Meritocracy Entrepreneurial Responsibility Risk-taking Fun Rewards

What makes a great Googler Creative Willingness to question conventional wisdom Passionate about technology & its possibilities Especially search Team-focused Data-driven It’s how we make decisions Flexible Things will change, and change again! Lots and lots of energy

Advertising Products: AdWords Search results Search query Advertising

Advertising Products: AdSense Google AdWords AOL The New York Times Google WebSearch

Job Specifications – Online Operations Coordinator Provide excellent customer service to Google’s advertisers Thoroughly analyse ad content, quality and accuracy Troubleshoot existing advertising campaigns & technical problems Respond to customer service inquiries by Optimise advertiser keyword lists and ads in order to maximise ROI Consistently monitor, s, customer feedback and satisfaction

Job Requirements – Online Operations Coordinator University degree. Detail oriented, with ability to multi-task and complete a large volume of work quickly. Ability to work cooperatively and effectively as part of a high-performing team. Strong computer application skills. Significant problem-solving and analytical abilities. Excellent written and verbal communication skills.

Job Specifications– Online Operations Associate Manager Take a lead role in developing and implementing best practices for new/potential client interaction and sales for AdWords. Build team structure, recognize leadership potential, and develop enhanced skill sets within the team. Increase effectiveness of staff and tools by recognizing opportunities for development Job Requirements - Proven track record of success in previous work experiences. BA/BS or equivalent; advanced degree a plus. Strong computer applications skills. Related experience in client service and an internet company preferred.

Job Specifications – Online Operations Manager Help build & manage a team of client service associates working on the operations of Google’s AdWords & AdSense programmes in Europe Build team structure, recognise leadership potential, and develop enhanced skill set within the team Increase effectiveness of employees and tools by proactively creating new systems and structures Job Requirements Proven ability to grow and lead a team of 10+ people Proven track record of success in previous work experience (5+ years) University degree or equivalent; advanced degree a plus Background in Internet industry strongly preferred Multi-lingual capabilities preferred

Job Opportunities – Engineering/Sys Ops ACD/IVR Telecom Administrator Cluster Systems Administrator IT Field Technician IT Technical Manager Information Security Engineer, Senior LAN Engineer Linux/Unix System Administrator Network Engineer Oracle Analyst / Developer Oracle Applications DBA, Financials Server Room Technician Windows System Administrator

Google Dublin Location: The Docklands Grand Opening: October 2004 Employees: 150+ Languages Spoken: Serving customers in 17 languages, including German, French, Italian, Dutch, Swedish, Russian, Turkish, and Czech We’re Hiring!: Looking for people in Online Operations, Systems Operations, Human Resources, Finance, and Engineering

For immediate consideration, please send a text (ASCII), Word or HTML version of your resume to Important: The subject field of your must include the title of the role you wish to apply for and the location e.g. “Online Sales & Operations Coordinator – EU Headquarters” Q & A