LESSONS LEARNED -- from collecting usage statistics of JOURNALS & DATABASES

1. INNOVATIVE INTERFACES 2. SERIALS SOLUTIONS: CORE LINK SEARCH COUNTER 3. HOME GROWN ERM

1.Publisher/Provider/Vendor 2.Serials Solutions Problem: only if users go through our Website 3. WAM Statistics Problem: most of them are set up for collecting off-campus usage only UMD Usages Statistics can be collected from :

Title: Jan- 08 Feb- 08 Mar- 08 Apr- 08 May- 08 Jun- 08 Jul- 08 Aug- 08 Sep- 08 Oct- 08 Nov- 08 Dec- 08 YTD Total Ethnic News Watch Searches run Sessions S.S. STATS Gender Watch Searches run Sessions S.S. STATS Res. Library Searches run Sessions S.S. STATS ProQuest Usage Statistics -- UMD

ProQuest Usage Statistics “To the ProQuest system, a session means the period of time when you log into the system and when you log out from it.” “for example, ….., when you first get into the system and go to ABI/INFORM, a session is tallied, but the information about the database you are going into is irrelevant to the session due to the way a session is defined by ProQuest. “ “….you see the same number of sessions in every row in each month's column, because the COUNTER format says that we have to include the session number so that the report is COUNTER compliant. “

Title: Jan- 08 Feb- 08 Mar- 08 Apr- 08 May- 08 Jun- 08 Jul- 08 Aug- 08 Sep- 08 Oct- 08 Nov- 08 Dec- 08 YTD Total Ethnic News Watch Searches run Sessions S.S. STATS Gender Watch Searches run Sessions S.S. STATS Res. Library Searches run Sessions S.S. STATS ProQuest Usage Statistics -- UMD

o Research Library -- March, 2008: Searches Run : = 522 searches/day; = 22 searches/hour o Research Library -- YTD (2008) : Searches Run : = 270 searches/day; = 11 searches/hour

ProQuest Usage Statistics -- UMD Title: Jan- 08 Feb- 08 Mar- 08 Apr- 08 May- 08 Jun- 08 Jul- 08 Aug- 08 Sep- 08 Oct- 08 Nov- 08 Dec- 08 YTD Total Ethnic News Watch Searches run Sessions S.S. STATS Gender Watch Searches run Sessions S.S. STATS Res. Library Searches run Sessions S.S. STATS

COMPARISON: ProQuest vs. Serials Solutions Ethnic News Watch : 7 = 1450 : 1 Gender Watch : 6 = 1734 : 1 Research Library :1074 = 15 : 1

Non – COUNTER Compliant Report

Serials Solution Data Retrieval Service (DRS) Hired hand could not pass the security system of their own company Set up a temporary UMD username and password

Microsoft Programs -- Comma Separated Value (CSV) File Format 1.Fixed the format 2.Before you can use the “SAVE” button