The Wisconsin Way Inventing Coordination Through Creativity, Flexibility, and Risk-Taking Bobbie Beson-Crone Human Services Transportation Coordination Program Manager Wisconsin Department of Transportation

18 th National Conference on Rural Public and Intercity Bus Transportation WisDOT 2 Rural vs. Urban Counties  52 rural (non- metro) counties  20 urban (metro) counties

18 th National Conference on Rural Public and Intercity Bus Transportation WisDOT 3 Wisconsin Public Transit  Transit in 54 of 72 counties, 5 reservations  Over 75% served by transit, including paratransit  A significant amount of service, too many gaps

18 th National Conference on Rural Public and Intercity Bus Transportation WisDOT 4  9 RPC’s  13 MPO’s Wisconsin RPC’s & MPO’s

18 th National Conference on Rural Public and Intercity Bus Transportation WisDOT Coordination Planning Process  RPC planners conducted county meetings  Used UWR:Framework for Action  WisDOT provided: Orientation & training for planners A toolkit for planners Admin fiscal support for meetings

18 th National Conference on Rural Public and Intercity Bus Transportation WisDOT Process: Lessons Learned  Non-traditional stakeholders  Inventory of resources/ providers  New county relationships  Education & awareness of available funding  >50% “did nothing” beyond ’06 meeting  No ownership by County  Reverted to old “TCC” membership

18 th National Conference on Rural Public and Intercity Bus Transportation WisDOT County Plans 11 Priorities 1. Transportation Coordination Committee Membership 2. Transportation and/or Mobility Manager 3. Increase volunteers 4. Communication Education & Marketing 5. Inter-County and Regional Coordination 6. Expanded Service 7. Technology: Centralized Dispatch, Scheduling & Financial Tracking 8. Assessment: Inventory of Capital, Vehicles, Providers & Service 9. Grants & Funding Sources 10. Customer Service: Opinion & Satisfaction Surveys 11. Increase Rural Transportation Service & Strategies

18 th National Conference on Rural Public and Intercity Bus Transportation WisDOT 8 Wisconsin Model of Coordination  ICTC hired National Consultant  4 objectives: Assess state agencies Assess 8 counties 2 mini-regions Compare WI to 8 similar states Develop model with implementation strategies

18 th National Conference on Rural Public and Intercity Bus Transportation WisDOT Coordination Planning Process  Developed by RPC planner/WisDOT work group  Focus on: “Buy-in”/plan ownership Multi-county & regional planning Strategies in Plans Flexibility in coordination plan development  New toolkit, meeting planner/owner focus

18 th National Conference on Rural Public and Intercity Bus Transportation WisDOT Planning Process: WisDOT & RPC Role  WisDOT: Facilitated RPC/WisDOT workgroup Developed Toolkit for Meeting Coordinators & plan owners Orientation on Toolkit and 2008 process Doubled admin. fiscal support  RPC’s: Consultant’s to process Communicated new process to “local” entities Provided demographic info. and mapping Facilitated multi- county/regional meetings

18 th National Conference on Rural Public and Intercity Bus Transportation WisDOT Planning Process: Plan Requirements Required Plan Components:  Assessment of existing service  Assessment of transit needs  Assessment of transit gaps  Strategies in Plan to remedy needs & gaps

18 th National Conference on Rural Public and Intercity Bus Transportation WisDOT Grant Applications

18 th National Conference on Rural Public and Intercity Bus Transportation WisDOT Multi-County/Regional Planning

18 th National Conference on Rural Public and Intercity Bus Transportation WisDOT 14 Mobility Management Training Program  Focus of New Freedom funds  Co-funded with DVR  Federal transportation grants currently fund 26 mobility managers  Formal 9 mo. training program: Communication for shared learning Forum for Wisconsin based best practices

18 th National Conference on Rural Public and Intercity Bus Transportation WisDOT 15 What’s next? ICTC’s Report to the Governor  Executive Order for formalized basis for ICTC: Dedicate staff position & admin support Dept. secretaries are responsible for coordination in/between agencies Formalize SAC Charge ICTC with making policy recommendations to implement WI Model of Coordination  Develop pilot projects to test regional coordinated Medicaid and HST networks

18 th National Conference on Rural Public and Intercity Bus Transportation WisDOT 16 WisDOT Web Links: Transportation Coordination: Coordination Toolkit: Wisconsin Transportation Coordination Model: Further info. contact: Bobbie Beson-Crone, ;