User Engineering | Sept 2004 | Dave Roberts © 2004 IBM Corporation Coping With Complexity Creating a solution with User Engineering.

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User Engineering | Sept 2004 | Dave Roberts © 2004 IBM Corporation Coping With Complexity Creating a solution with User Engineering

UE | Dave Roberts| September 2004 © 2004 IBM Corporation Abstract Concrete Problem Solution Development Process From Problem to Solution Model

User Engineering UE | Dave Roberts| September 2004 © 2004 IBM Corporation Artefacts for Communication Problem Solution Persona Lo-fi prototype Wire-frame Scenario Hi-fi prototype

User Engineering UE | Dave Roberts| September 2004 © 2004 IBM Corporation Understanding Users and Stakeholders Current Tasks Abstraction Goal Model Use Case Model ABSTRACTION and VALIDATION DESIGN and VALIDATION

User Engineering UE | Dave Roberts| September 2004 © 2004 IBM Corporation Design Use Case Model User Objects New Tasks Views States Task Detail VALIDATION

User Engineering UE | Dave Roberts| September 2004 © 2004 IBM Corporation RAF Surveillance Operator Position

User Engineering UE | Dave Roberts| September 2004 © 2004 IBM Corporation Roles

User Engineering UE | Dave Roberts| September 2004 © 2004 IBM Corporation Object and View Model