MISCONCEPTIONS ABOUT LISTENING (Grice/Skinner)

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Presentation transcript:

MISCONCEPTIONS ABOUT LISTENING (Grice/Skinner) 1. Listening=Hearing hearing-sound waves listening-produces meaning 2. Listening is a natural process 3. Listening does not require effort 4. Listeners receive the same message

STAGES OF LISTENING (Grice/Skinner) 1. Hearing 2. Selecting 3. Interpret 4. Understanding 5. Evaluating 6. Resolve

TYPES OF LISTENING Appreciative Empathic Comprehensive Critical enjoyment Empathic Emotional support Comprehensive To understand Critical Evaluate Acceptance/rejection

POOR LISTENING Not concentrating Listening too hard Jumping to conclusions Focusing on delivery and personal appearance

LISTENING PROBLEMS (rothwell) Shift response focus on you focus on the other person Competitive interrupting one talks-other is quiet Glazing over no interest in the speaker/topic

LISTENING PROBLEMS (cont.) Pseudolistening “okay” “Uh-huh” Ambushing look for weaknesses Content-only content only;not emotional element to communication

LISTENING OBSTACLES [Skinner/Grice] Physical distractions Physiological distractions Psychological distractions Factual distractions Semantic distractions

BECOMING A BETTER LISTENER Take listening seriously Resist distractions Concentrate Do not prejudge Focus evidence speech technique

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