Leadership Development Institute Class of 2007 Subject Matter Expert Resource Project Anita Mills Associate Director Sponsored Programs Compliance Training anitamil@pobox.upenn.edu (215) 898-1936

Vision Unconscious Original Vision Conscious Improve communication between Subject Matter Experts and Instructional Designers Develop an online training module for Subject Matter Experts Get Feedback from Subject Matter Experts and Instructional Designers Make edits – Be Done! Bask in the glow of kind words and admiration! Unconscious Stay in my COMFORT Zone Do what I know

Encouragement and Guidance The Jan and Gale Factor Encouragement and Guidance Pushed me to go beyond my comfort zone LDI exercises helped me apply new leadership skills to my project

Challenges and Obstacles Changes in Penn administration Penn environment Remote Collaboration Technology bloody…technology

Project Evolution Began working “my network” Recruited four Subject Matter Experts and three Instructional Designers to participate in Focus Group Conducted two structured chat sessions with Subject Matter Experts and Instructional Designers Used NCURA Z-pattern Exercises in Leadership Challenge workbook

Subject Matter Experts Constraints Focus Group Feedback Subject Matter Experts Constraints Resources Needed TIME! TIME! TIME! Tips and Tricks Technology learning curve Templates Institution Buy-In Training Valued and Supported Information available when I have a “Need to Know” Website to disseminate share information What about my “Real” job? Student workers to help Subject Matter Experts Financial Resources Price list and cost guidelines

Vision -- Modified Always remember to LISTEN! & LEARN! Understand the needs of Subject Matter Experts Develop a central portal to share information Collaborate and encourage KLINK developers at Penn to develop and refine resources for Subject Matter Experts

Challenge the Process Foster a more realistic view of the training cycle Use technology in a new way to improve communication Proactive vs Reactive

Inspiring a Shared Vision Expose focus groups to new uses for technology Expose Instructional Designers to the needs of Subject Matter Experts

Model the Way Flexible and Focused Prepare! Prepare! Prepare! Communicate – Even when I didn’t want to communicate! Be responsive and professional SHARE! SHARE! SHARE!

Enabling Others to Act Information shared on website Be TRUSTWORTHY! Encourage others to secure the resources they need to develop training Lead by facilitation versus power and control

Encourage the Heart Be Passionate and Contagious Be THANKFUL! Be a Team Player

What Going On? Subject Matter Expert Resource Project website formatted http://www.upenn.edu/researchservices/SME/ Resource material is being developed, updated and posted to website Several KLINK developers at Penn have begun to work on resources for Subject Matter Experts Scott is finalized “Needs” paperwork Ryan finalized assessment module Available in Knowledge Link KLINK Developer meetings – Resource projects reviewed monthly

Vision of the Future Encourage collaboration between “Silo’s” at Penn Continue to talk to other research administrators and developers about training resources Maintain website and resources Avoid negativity! Learn from challenges and road blocks

Credits SME Focus Group KLINK Focus Group Mary Lee Brown Scott Baker University of Pennsylvania Jan Madole Oklahoma State Jodi Moore Temple University Linda Yoder KLINK Focus Group Scott Baker University of Pennsylvania – Health System Ryan Frasch University of Pennsylvania – School of Medicine Michelle Ziegmann

Credits Jan’s guidance was PRICELESS! Focus Group opened my eyes to things I would not have considered Learned from Gale – Running structured chat sessions LDI Class of 2007 Support and Guidance

Quotes “The only difference between stumbling blocks and stepping stones is the way you use them.” – Author Unknown “Can’t never could do anything!” – Aline Keller (My great Aunt)

Questions/Comments ?