Chapter 7 Functional Systems. Functional Business Areas.

Slides:

Advertisements

Similar presentations

Objective: Understand the six activities/functions that are critical to operating a business.

Advertisements

Final Exam Review & Recap CSIS-114. Reading Chapter 1 pp 3-30 Chapter 2 pp Chapter 5 pp Chapter 7 pp Chapter 8 pp Chapter 10.

Eleventh Edition James A. O’Brien 1 Introduction to Information Systems Irwin/McGraw-Hill Copyright © 2002, The McGraw-Hill Companies, Inc. All rights.

McGraw-Hill/Irwin Copyright © 2008, The McGraw-Hill Companies, Inc. All rights reserved.

Discovering Computers Fundamentals, 2011 Edition Living in a Digital World.

McGraw-Hill/Irwin Copyright © 2008, The McGraw-Hill Companies, Inc. All rights reserved. Electronic Business Systems Chapter 7.

Electronic Business Systems Cross-functional Enterprise Systems Functional Business Systems Chapter 7 McGraw-Hill/Irwin Copyright © 2007 by The McGraw-Hill.

1 McGraw-Hill/Irwin Copyright © 2004, The McGraw-Hill Companies, Inc. All rights reserved. Chapter 5: Introduction to e-Business Systems E-Business: “…the.

Sixth Edition 1 M a n a g e m e n t I n f o r m a t i o n S y s t e m s M a n a g I n g I n f o r m a t i o n T e c h n o l o g y i n t h e E – B u s i.

Chapter 7 Information Systems within Organizations.

1 McGraw-Hill/Irwin Copyright © 2004, The McGraw-Hill Companies, Inc. All rights reserved. Chapter 5: Introduction to e-Business Systems “…the use of Internet.

Functional Business Systems Some Information Systems are cross-functional –Example: A TPS can affect several different business areas: Accounting, Human.

Chapter 7 e-Business Systems.

Chapter 7 Electronic Business Systems

1 Technology. 2 Definitions of Technology In a broad sense technology is the application of knowledge to solve human problems. We will use a narrower.

Functional Business Systems Some Information Systems are cross-functional –Example: A TPS can affect several different business areas: Accounting, Human.

McGraw-Hill/Irwin Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. Chapter 7 e-Business Systems.

Chapter Lead Black Slide © 2001 Business & Information Systems 2/e.

Electronic Business Systems

Eleventh Edition 1 Introduction to Information Systems Essentials for the Internetworked E-Business Enterprise Irwin/McGraw-Hill Copyright © 2002, The.

McGraw-Hill/Irwin Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. Chapter 7 e-Business Systems.

Electronic Business Systems Cross-functional Enterprise Systems Functional Business Systems Chapter 7 McGraw-Hill/Irwin Copyright © 2007 by The McGraw-Hill.

7 - 1 Copyright © 2006, The McGraw-Hill Companies, Inc. All rights reserved.

7-1 McGraw-Hill/Irwin Copyright © 2007 by The McGraw-Hill Companies, Inc. All rights reserved.

Chapter 7 Electronic Business Systems

Irwin/McGraw-Hill Copyright © 2001, The McGraw-Hill Companies, Inc. All rights reserved. I n t r o d u c t i o n t o I n f o r m a t i o n S y s t e m.

MIS 301 Information Systems in Organizations

Electronic Business Systems

Electronic Business Systems

7/26: IS for Business Operations Cross-Functional Information Systems Marketing information systems Manufacturing information systems Human resource information.

9/5: Ch. 2 Strategic Role of IS Key system applications in organizations Strategic role of information systems How information systems promote quality.

1 © 2007 by Prentice Hall 9 Chapter Achieving Operational Excellence and Customer Intimacy: Enterprise Applications Enterprise and Business Process Integration.

Business Information System. Marketing Information System Functions of marketing are concerned with- – planning, promotion, sales of existing products.

1 California State University, Fullerton Chapter 10 Business Operations.

Chapter 8 Transaction Processing Systems. Agenda OLD transaction processing systems Innovative IT applications SAP R/3.

1 Chapter 12 Enterprise Computing. Objectives Overview Discuss the special information requirements of an enterprise-sized corporation Identify information.

Concepts in Enterprise Resource Planning Fourth Edition

1 Chapter 3 Electronic Business Systems (E-Business) Main Ref: Chapter 7 – Introduction to Information Systems, by O’Brien & Marakas, 16 th ed.

Review 2 Chapters 4, 5, 6. What is the Internet? Global network, a network of networks.

SFDV Principles of Information Systems Lecture 15: Enterprise Integration.

McGraw-Hill/Irwin ©2008,The McGraw-Hill Companies, All Rights Reserved Chapter 7 Electronic Business Systems.

Chapter7 TELECOMMUNICATIONS AND NETWORKS. Content e-Business Systems – Cross-Functional Enterprise Applications – Enterprise Application Integration –

Gerhard Steinke1 Enterprise Requirements Planning (ERP) Customer Relationship Management (CRM) Data Warehousing.

7-1 McGraw-Hill/Irwin Copyright © 2007 by The McGraw-Hill Companies, Inc. All rights reserved. Konodogi.

 Chapter 10 Information Systems within the Organization.

FUNCTIONAL BUSINESS SYSTEMS Chapter 6 BIS 1202 FOUNDATIONS OF INFORMATION SYSTEMS.

1 Chapter 3 Electronic Business Systems (E-Business) Main Ref: Chapter 7 – Introduction to Information Systems, by O’Brien & Marakas, 16 th ed.

Enterprise Applications Gerhard Steinke. Objectives 1. Information systems in business areas 1. Marketing, human resource, accounting, finance, manufacturing,

Chapter6 E-BUSINESS SYSTEMS. Content E-Business Systems – Cross Functional Enterprise Applications – Enterprise Application Integration – Transaction.

BUSINESS INFORMATION SYSTEMS

e-Business Systems Chapter 7

McGraw-Hill/Irwin Copyright © 2008 by The McGraw-Hill Companies, Inc. All rights reserved.

Discovering Computers 2010: Living in a Digital World Chapter 14

Electronic Business Systems

Transaction Processing Systems

Subject Name: MANGEMENT INFORMATION SYSTEM Subject Code:10IS72

Functional Business Systems

Introduction to Information Systems

MODUL 4 Electronic Business Systems

Management Information Systems

Chapter 3 Electronic Business Systems (E-Business)

Business Information Systems

Chapter 7 e-Business Systems.

Chapter 7 e-Business Systems.

Chapter 7 Electronic Business Systems

Chapter 7 e-Business Systems McGraw-Hill/Irwin

McGraw-Hill/Irwin Copyright © 2008 by The McGraw-Hill Companies, Inc. All rights reserved.

Chapter 7 Electronic Business Systems

Presentation transcript:

Chapter 7 Functional Systems

Functional Business Areas

Which functional area interests you the most? 1. Marketing 2. Finance 3. Human Resources 4. Accounting 5. Production/Operations/ Manufacturing

Marketing Systems Interactive Marketing Sales Force Automation Customer Relationship Management Market Research and Forecasting Advertising and Promotion Product Management Sales Management

Marketing System Example Oracle Siebel

What is Spyware? 1. Shares my personal info with a data center 2. Takes control of my computer 3. Delivers pop-up adds 4. Tracks my Internet usage 5. All of the above

Has anyone ever head of Claria? Yes, its for allergies 2. Yes, its a cartoon 3. Yes, they are leaders in online behavioral marketing 4. No

Does Marketing have anything to do with Spyware? Yes 2. No

Targeted Marketing appeal to people in specific Communities Content of messages is aimed at targeted audiences Context: If you buying plane tickets online, you might be more interested in ad for suitcases. Demographic/Psychographic   Online Behavior.

Marketing System and Spyware Proliferation There is a connection between all of the following: Targeted Marketing, Marketing Information Systems, Spyware, Spam, and Junk Mail Information about your online behavior allows companies to 1. Target you specifically 2. Learn about connections, context, demographics, psychographics, and online behavior

Does anyone really care about manufacturing systems? Yes 2. No

Manufacturing Systems This is where we see the use of process control systems. From petroleum processing to toy manufacturing CAM: Computer Aided Manufacturing CIM: Computer Integrated Manufacturing

Computer Integrated Manufacturing (CIM) Simplify production processes. Re-engineer vs. gradual improvement. Automation – robotics, artificial intelligence Integrate production process with other systems: Order processing, inventory control, finance systems.

Human Resource Systems HRM: Human Resource Management Employee Self-Service Systems Let employees manage their Benefit Packages (Health Insurance) Retirement Plans (Investments) Online HRM systems... Integration with Monster.com, CareerBuilder.com, etc. Helps companies recruit more effectively

HR Systems

Accounting and Finance Systems What is really the difference between accounting and finance?

Investment Management Accounting 2. Finance

Cash flow forecasting Accounting 2. Finance

Payroll Accounting 2. Finance 3. HR 4. Accounting mostly but some HR

Order processing Accounting 2. Finance

Accounting Systems

Financial Management Systems

Functional Business Systems A complete accounting system may have some of the characteristics of an MIS, TPS, and DSS. A complete marketing system may combine an MIS, ECS, TPS, and DSS

Marketing Information Systems Interactive Marketing Sales Force Automation Customer Relationship Management Sales Management Product Management Market Research and Forecasting Advertising and Promotion TPS MIS ECS DSS

Types of Information System vs. Functional Business Areas PCSTPSECSMISDSSEIS Accounting Finance HR Marketing Production

Summary Typically, Business is broken into 5 Functional Areas and Information Systems can be designed for just one of the areas. But this is not always the case… Example: A Robust TPS may be used in Accounting, Marketing, and Finance. Also, a complete functional system may not fit into one of the six categories Example: An Accounting Systems is both a TPS and an MIS.