Robert E. Kennedy Library Kennedy Library IACC Sweep Judy Swanson – Library Multimedia Mark Smith – Library Systems Navjit Brar – Asst. Dean, Library ABS

Robert E. Kennedy Library 2001/02 ITS Report Card ITEMGRADE ADA Compliance (#1)Below Average  Recruitment deferred  Did offer one workshop Support (#2,3,4)  Help Desk  Remedy Excellent  Staffing more consistent  Web interface for the Macs GIS Support (#7)Above Average  Storage issues resolved  Recruitment deferred Application Software Access (#6) Excellent  Key Server  Site Licenses – kept in the loop

Robert E. Kennedy Library 2001/02 ITS Report Card ITEMGRADE College Specific Needs (#8)  Tailor IT training Above Average  Training sessions shorter  Office calls Library (#32)  Uportal Development Excellent  One click authentication  LDAP Compliant Intellectual Property Policy (#36) Above Average  Campus committee established  Librarian assigned Resources (#38,39) USS Website(s) Campus Website Above Average  Information current & expanded  Evaluation of new search engine

Robert E. Kennedy Library 2001/02 ITS Report Card ITEMGRADE Faculty Development (#40, 41) Pending  ITS/Library/CTL met with the President. Discussions underway to create one place for faculty to go for assistance Infrastructure  Blackboard  Average  Needs to be incorporated into Uportal for one click access  Performance slow  Training offered is comprehensive  Doubling of space allotment

Robert E. Kennedy Library 2001/02 ITS Report Card ITEMGRADE College Lab Refresh (#5)  Lab enhancement with Win2k Terminal Server  Machines provided for public access Excellent  ITS funding for Win2k Terminal Server load-balanced servers  $ Savings are significant, extend useful life of older PC’s

Robert E. Kennedy Library 2001/02 ITS Report Card ITEMGRADE Infrastructure (#8, 9, 11)  Internet2 pipes  TII build-out  High-availability, high bandwidth network infrastructure  Campus Firewall Excellent  Library 1 st Calpoly I-2 site  Backbone and inside wiring are stable, high bandwidth  Backbone gives headroom for GIS, other apps  Library did live demo of I2 multi-conference streams, remote control of instrumentation  Campus firewall is welcome, needs ITS guidance, response time  Develop baseline stds. for srvrs/pc’s to ensure security

Robert E. Kennedy Library 2001/02 ITS Report Card ITEMGRADE Infrastructure (#10)  Off campus access Pending  Modem dial up satisfaction is mixed  Prefer high-speed DSL or cable modem access to Poly

Robert E. Kennedy Library 2001/02 ITS Report Card ITEMGRADE Other equip (#21)  Desktop video  Streaming video server Pending  Haven’t used but we are happy to hear of availability of video conf gear and streaming server

Robert E. Kennedy Library 2001/02 ITS Report Card ITEMGRADE Infrastructure (#30)  Polycard printing  Polycard copying Improved to Pending  ITS developing training materials/guidelines for use by library staff on Polyprinting  ITS working with library to remove SS from card College Specific (#31)  Remedy Pending  Library Systems evaluating, new clients make it better  In use by library multimedia staff with good results

Robert E. Kennedy Library 2001/02 ITS Report Card ITEMGRADE Infrastructure (#12)  Wireless network plan  Airspace policies Excellent  Phase 1 of Library Wireless is a success  Library would like to continue program  Good service for students and Library staff and faculty, as well as campus faculty College Specific (#15)  Video conf facilities  Smart rooms Pending  Library is interested in this  Several rooms are good candidates for smart rooms

Robert E. Kennedy Library 2001/02 ITS Report Card ITEMGRADE Library (#32)  Expansion of Millennium Excellent  ITS support of Millennium has been extremely good  Has facilitated the rollout of: E-Reserve ILL My PolyCAT Keyword Alta-Vista style advanced searching

Robert E. Kennedy Library 2002/03 Campus-wide Needs Recruitment for key staffing positions ADA compliance staff person GIS cross campus support staff person Continue to upgrade infrastructure

Robert E. Kennedy Library 2002/03 Library Specific Needs Library Projects  Digital Teaching Library (one-stop-shop)  Web Enabled Database Development  Creation of Digital Collections  Electronic Books  Integrating Library Resources into Blackboard

Robert E. Kennedy Library 2002/03 Special Initiatives Continue to improve our ‘Yahoo’ grades (Cal Poly ranked 71 st out of 100 colleges – Oct., 2001 issue) Enhance our ‘Wired’ reputation by continuing to: Improve wireless connections Enhance university infrastructure Enhance the online research needs of faculty and students Integrate more content into Portal from around campus; ie. campus express, student transcripts Work with faculty to integrate Information Competence into the classrooms

Robert E. Kennedy Library Strategic Issues Beyond 2002/03 Collaboration with ITS to:  Integrating Millennium products into Polycat  Data Storage for Digital Collections  Information competency (for faculty and students)  Implementation of Internet2 project