Enabling others to act Includes… Facilitating employee performance by fostering collaboration, empowering, and dealing with problematic employees.

Foster Collaboration (chapter 9) 2 essentials [1] Create a climate of trust [2] Facilitate relationships

How Leaders Create a Climate of Trust Be the first to trust Be open to influence Share information and resources

Leaders go first = Leaders trust first Trusting first entails being “vulnerable” by sharing personal values, aspirations, experiences, strengths, and weaknesses Trusting first entails being “vulnerable” by letting go of some control

Being open to influence involves seeking out ‘local’ experts and learning from them – often these individuals are your direct reports Being open to influence involves making use of employees’ abilities and skills; integrating them more fully into the processes and decisions of work

How does being ‘open to influence’ make for a more effective leader?

Resources and information are sources of power … by sharing these with employees, you demonstrate that you believe in your employees and their ability and willingness to use information and resources effectively and responsibly

Facilitate Relationships Develop cooperative goals and roles Support norms of reciprocity Structure projects to promote joint effort

Often employees operate on individual- based goals and are rewarded accordingly - these two aspects are antithetical the fostering of collaboration

When individual rewards follow the achievement of individual goals, the negative team aspects of the goals are strengthened. ~ if the organization does not recognize or reward team goals, the leader needs to find ways to do so

Often norms of reciprocity are short-term in nature, especially when we do not know team members well Leaders setting a tone for long-term reciprocity leads to relationship building among team members and their willingness to sustain collaboration over time and events

How do leaders structure projects to promote joint effort among employees? ~ Identify each employee’s resources that s/he can bring to the project and create a specific role that capitalizes on that resource and is necessary for the team project ~ Oversee coordination of the joint effort ~ Reward employees working together