Organizational and Manageial Communication

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Presentation transcript:

Organizational and Manageial Communication Communication Models Chapter 4

Four Models of Communications Press Agent/Publicity Model Public-Information Model Two-Way Asymmetric Model Two-Way Symmetric Model Peggy Simcic Brønn

Press Agentry/Publicity Model Purpose: Propaganda Communications: 1-Way, Complete Truth not Essential Model: Source Receiver Research: Little; ‘Counting house’ Peggy Simcic Brønn

Propaganda Model Peggy Simcic Brønn

Public Information Model Purpose: Spread Information Communications: 1-Way, Complete Truth IS Important Model: Source Receiver Research: Little; readability, readership Peggy Simcic Brønn

Public Information Model Peggy Simcic Brønn

Two-Way Asymmetric Model Purpose: Scientific Persuasion Communications: 2-Way, Embalanced Effects Model: Source Receiver Feedback Research: Formative; Evaluate Attitudes Peggy Simcic Brønn

Two-way Asymmetric Peggy Simcic Brønn

Two-Way Symmetric Model Purpose: Mutual Understanding Communications: 2-Way, Balanced Efforts Model: Group Group Research: Formative: Evaluate of Understanding Peggy Simcic Brønn

Peggy Simcic Brønn

Macro and Micro Issues The philosophical The complex The practical Peggy Simcic Brønn

The Real World

Manager’s Communication Obligations Carry information from top management Explain Listen Get feedback from employees Take information from ‘down’ to ‘up’ Active role in spreading information Sell ideas Motivate, inspire and encourage personal development Profile and market units Speak at meetings Negotiate Give feedback, criticism and praise Speak personally with staff Solve conflicts Set demands Explain and defend unpopular decisions Carry out periodic evaluations of employees Peggy Simcic Brønn

Mutual Learning Model Toward 2-way symmetric communication Peggy Simcic Brønn

Take Control Model Peggy Simcic Brønn

’Give Up’ Control Model Peggy Simcic Brønn

Consequences of Models Peggy Simcic Brønn

Difficulties Power and Ethics Programming Peggy Simcic Brønn

Coorientation Model Peggy Simcic Brønn

Peggy Simcic Brønn

Cathy and her boyfriend’s coorientational model Peggy Simcic Brønn