Master Merge December 9, 2005 Team Swiss Brendan Doms, Mike Foss, Nate Smith

Goal of Mail Merge Mail merge is an efficient way to personalize mass distributions Examples: Letters, labels, nametags

Industry Standard

Word Examples

Primary Persona

Preliminary Design Techniques User Goals –Save time User Tasks –Prepare data User Scenarios

Project Goals First: make mail merge more intuitive Second: give power users more, relevant capabilities

Paper Prototype

Successes Fields and conditions interactions are well received Layout and flow come naturally Navigation is consistent Simple language works

Improvements Resolve the “where to go first” problem Make adding data easier Revise terminology