Integration of Library Resources in the Development of the University Portal Eva Wong Run Run Shaw Library City University of Hong Kong HKIUG December 2002 CityU Library

Delivery Services via the WEB SCT Banner ® Web for products Oracle Financials ® Web products Innovative Innopac ® WEBPAC WebCT ® & BlackBoard ® for online courses City University’s add-on CityU Library

Silos of Systems & Services internet intranet booking enrolment registration library system financial system o junk mail o irrelevant information o hard to find information o duplicate information o inconsistent terminology o too many usernames/passwords o slow o no identity

CityU Library Timeline for Portal Development Jun 01 – plan portal development Nov 01 – purchase Campus Pipeline ® Jun 02 – launch pilot version Sep 02 – release Version 1 (all new students use Pipeline only) Jan 03 – Version 2 to replace Student Intranet

CityU Library Administrative systems Grades Web-based course Portal SSO Innopac Web Pac & other web-based Library Resources Information Delivery via the University Portal Course info lecturers students Role Academic Student Administrator Alumni Patron records

CityU Library University Portal Single sign on Role-based Integrate content & workflow from multiple sources Customization Information to targeted users

CityU Library Campus Pipeline – CityU e-portal Version 1 Academic Year Emphasis on academic stance Single-sign on for student information and web courses Library resources highlighted Targeting first year students Joint Orientation – CSC, LIB & REG

CityU Library Course Instructors Library Resources Departments/ Instructors/ Classmates - get course materials - submit assignments - add/drop classes - apply transcript - etc. - get class schedule, exam time table - view grades Registrar’s Office - search Library Catalogue - access electronic resources - PIN synchronisation - renew/request books Campus Pipeline – CityU e-portal Campus Pipeline – CityU e-Portal Students

CityU Library Average Monthly Access to Campus Pipeline

Library’s Involvement in Pipeline The University should formulate an integrated web strategy with the Library playing an active role – recommendation, IT Consultancy Report, Mar 01 Make use of existing Library web pages Revamp delivery and linkages Target electronic resources to students Include Library resources in each and every Pipeline tag CityU Library

Thank You Demo of University Portal now follows

CityU Library

Thank You Demo of University Portal now follows

Thank You Demo of University Portal now follows

P lan for Version 2 Focus on Students’ use and needs - facilitate student learning - enhance cyber environment for teaching Richer Contents - develop School Services and Campus Life tags - reorganise & revamp other web pages SSO to more facilities and functions - for Innopac via LDAP - customised menu options Replace Student Intranet completely CityU Library

Thank You Eva Wong Run Run Shaw Library City University of Hong Kong HKIUG December 2002 CityU Library