1 HUMAN RESOURCE MANAGEMENT: AN OVERVIEW

2 Management   The process of trying to accomplish goals through other people

3 Human Resource Management   Utilization of individuals to achieve organizational objectives   All managers at every level must concern themselves with human resource management.   Five functions

4 1 Human Resource Managemen t Human Resource Development Compensation and Benefits Staffing Employee and Labor Relations Safety and Health The Human Resource Management Functions

5 Research vs. Practice   Effective personnel management requires proper understanding and utilization of knowledge gained through research   Recruitment   Realistic job previews   Interviews   appraisal

6 The Dynamic Human Resource Management Environment

7 Environment of Human Resource Management EXTERNAL ENVIRONMENT INTERNAL ENVIRONMENT 1 Human Resource Managemen t Other Functiona l Areas OperationsMarketing Finance Legal Considerations The Economy Technology Society Shareholders Unions Customers CompetitionLabor Force Human Resource Development Compensation and Benefits Staffing Employee and Labor Relations Safety and Health

8 Society  Social responsibility – Implied, enforced or felt obligation of managers to serve or protect interests of groups other than themselves  Ethics – Discipline dealing with what is good and bad, or right and wrong, or with moral duty and obligation

9 Ethics and HR Management Discipline dealing Discipline dealing with what is: with what is: good & bad right & wrong good & bad right & wrong moral duty & obligation moral duty & obligation

10 HR’s Changing Role: Who Performs Human Resource Management Tasks?   Human Resource Managers   Shared Service Centers   Outsourcing Firms   Line Managers

11 The Human Resource Function In Organizations Of Various Sizes

12 The Human Resource Function in a Small Business Manager/Owner SalesOperationsFinance

13 The Human Resource Function in a Medium-Sized Business Sales Manager President Operations Manager Finance Manager Human Resource Manager

14 The Human Resource Function in a Large Firm President and CEO Vice President, Marketing Vice President, Operations Vice President, Finance Vice President, Human Resources Manager, Training and Development Manager, Compensation and Benefits Manager, Staffing Manager, Safety and Health Manager, Labor Relations

15 A New and Evolving HR Organization for Large-Sized Firms Outsource Outsource Shared Service Centers Shared Service Centers Evolve to make HR more strategic Evolve to make HR more strategic

16 An Evolving Human Resource Organization Example President and CEO Vice President, Operations Vice President, Human Resources Vice President, Other Major Functions Director of Safety and Health Executive Development Manager, Training Manager, Other HRM Functions Employee Benefits Shared Service Center Outsourced