WM Software Process & QualityAssessment Prep - slide# 1©P. Sorenson Assessment Process documented  The Assessment Process must be documented. - assessment plan, - method, - self-assessment procedure requirements ð …. and in accordance with the requirements as defined in Part 3. reference guide ðSPICE provides a reference guide on how to conduct an assessment (see Part 4) assessment purpose ð Assessment must meet assessment purpose

WM Software Process & QualityAssessment Prep - slide# 2©P. Sorenson Assessment Stages Reviewing the assessment input Preparing for assessment Reviewing the assessment input Determining ratings Validating rating Presenting assessment outputs Aligned to Validating the sample Act PlanCheck Act Do

WM Software Process & QualityAssessment Prep - slide# 3©P. Sorenson Assessment Inputs  Identify: assessment sponsor. ð Purpose ð Scope: org. unit, processes, highest capability level  Constraints ðIdentity of qualified assessor(s) ð Other specific responsibilities ð Identify additional info to be collected

WM Software Process & QualityAssessment Prep - slide# 4©P. Sorenson Assessment Scope Which organizational unit? Processes to be included? What projects to consider? Highest capability level to consider? Depth of assessment? Capability determination or process improvement? selected processes Project P Project B

WM Software Process & QualityAssessment Prep - slide# 5©P. Sorenson Assessment Team Size can vary depending on the extent of the assessment-its scope. Should be at least 2 members. Process improvement => bigger team. Assessment team leader & coordinator appointed first. One member may be from the company -- depends on assessment purpose. All team members should be trained in the SPICE process. Leader Coordinator Qualified Assessor

WM Software Process & QualityAssessment Prep - slide# 6©P. Sorenson Preparing the Assessment Team Brief the team on:  Brief the team on: - Purpose - Scope - Constraints - Approach - Schedule - Responsibilities ðAssessment Team must know: must know: - parts of SPICE model within the scope - the rating scheme - concept of achievement

WM Software Process & QualityAssessment Prep - slide# 7©P. Sorenson Scheduling the Assessment  Confirm assessment scope with customer è Identify assessment activities (inspections, interviews, opening & closing meetings) è Establish a schedule è Determine customer staff roles  Give schedule to customer early (>2 wks) è Confirm staff & documents are available

WM Software Process & QualityAssessment Prep - slide# 8©P. Sorenson Sample Schedule

WM Software Process & QualityAssessment Prep - slide# 9©P. Sorenson Assessment Plan Assessment inputs ü Roles & responsibilities ü Identified risks, mitigating circumstances ü Costs, resources, schedule ü Controls & checkpoints ü Interfaces - Assessment team & customer Expected output, deliverables ü Logistic details

WM Software Process & QualityAssessment Prep - slide# 10©P. Sorenson Opening Meeting  Arranged by coordinator in collaboration with Lead Assessor º Meeting Chaired by Lead Assessor º Opening Meeting reviews - purpose, scope, constraints of Assessment - conduct of the assessment - benefits of the assessment and its results - confidentiality and ownership - final schedule & logistics

WM Software Process & QualityAssessment Prep - slide# 11©P. Sorenson Gathering Supporting Documents & Records  Can be a big problem … - records may be scattered (different sites) - time to reproduce (if necessary) - permission to view them may be needed $ Identify what is needed early and let the customer know (in writing) $ Keep following up - don’t assume they will be immediately available