Ch 13: Social Psych and Business Part 1: Dec. 3, 2010

I/O Psych What is studied? Early research – Hawthorne Studies Details? What were the main results?

Selection Methods Job Interviews: – First impressions – Potential biases – Predictive validity – Faking in interviews

Other selection methods Standarized testing – General intelligence & job performance – Integrity testing Overt vs. covert tests Faking

Diversity Issues Affirmative Action – Attitudes toward AA – Stigma associated with AA Heilman’s research

Performance & Appraisals How to judge performance? – Supervisor ratings Potential Biases – Self-evaluations How valid are these? – 360 degree feedback