7-1 Impacts of IT Organizations, Individuals, and Society

7-2 Impacts of IT Does IT have only positive effects? Ethical issues Organizations Individuals Society

7-3 Ethical Issues Framework Protecting privacy Electronic surveillance Personal information in databases Information on bulletin boards

7-4 Ethical Issues Transfer of data across borders Privacy codes Privacy policy - a sample Protecting intellectual property Internal aspects

7-5 Ethics Framework Privacy Accuracy Property Accessibility

7-6 Impacts on Organizations Structure, Authority, Power, and Job Content Flatter organizational hierarchies Staff-to-line ratio Centralization of authority Power and status Job content

7-7 Impacts on Organizations Structure, Authority, Power, and Job Content Role ambiguity and conflict Personnel issues Employee career ladders Changes in supervision Manager’s job

7-8 Impacts on Individuals at Work Job satisfaction Dehumanization and psychological Health and safety –Job stress –Repetitive strain injuries Lessening the impact on health and safety

7-9

7-10 Societal Impacts and the Internet Community Opportunities for people with disabilities Quality of life improvements Quality of life Crime fighting The internet electronic community

7-11 The Internet Electronic Community Communities of transaction Communities of interest Communities of relations Communities of fantasy

7-12 Information Technology and the Employment Level Arguments that support massive unemployment Arguments contradicting massive unemployment

7-13 Telecommuting Advantages Increased productivity –Decrease absenteeism Decreased office costs Decrease pollution Decreased traffic

7-14 Telecommuting Disadvantages Isolation Loss of fringe benefits Lower pay Workplace visibility - slower promotions Lack of socialization

7-15 Other Impacts Challenge to free speech versus Internet indecency Social responsibility International implications

7-16 Managerial Issues Lawsuits - repetitive strain injuries Different cultures - ethics Privacy Technological development Impact of EC Massive layoffs Telecommuting

7-17 Copyright  1999 John Wiley & Sons, Incorporated. All rights reserved. Reproduction or translation of this work beyond that permitted in Section 117 of the 1976 United States Copyright Act without the express written permission of the copyright owner in unlawful. Request for further information should be addressed to the Permissions Department, John Wiley & Son, Inc. Adopters of the textbook are granted permission to make back-up copies for his/her own use only, to make copies for distribution to student of the course the textbook is used in, and to modify this material to best suit their instructional needs. Under no circumstances can copies be made for resale. The publisher assumes no responsibility for errors, omissions, or damages, caused by the use of these programs or from the use of the information contained herein.