Out of the Box Solutions Frankfurt/Main Presentation by Dipl.-Ing. Ralf Steffler Netcool Certified Consultant

OBS Solutions Umbrella Management Center Picture Database 3 Out of the Box Solutions Enterprise Information Server

OBS-Architecture Apache Webserver MySQL DB Server UMC-Application SuSE programmable UMC-Application Central Alarm Collector PHP Probes Secure Shell Secure Copy VNC Virtual Network Computing DB MySQL database SSH

OBS-Components MySQL Novell Apache PHP

LAMP Platform PHP Linux MySQL Apache All for free ! SugarCRM Mambo Joomla

Espresso instead of Java Rapid Prototyping Open Source Software PHP-Scripting

PHP-Middleware Secure Integration of a SQL Database Apache Middleware SQL DB PHP SQL httphttps Firefox Internet Explorer Mozilla

OBS-Login Transaction Collision Detection Multiple Language Support Virtual Notepad

OBS-Forms Customers TroubleTickets Devices Alarms Orders Service Providers Services Users

OBS Form Generator Automatic integration in OBS Application #genform formname password >create tables >create indexes >create HTML-forms

OBS-Security Highly protected SQL-Database Integrated Firewall Each Form Password protected Bastíon Host Concept All Queries encrypted through https Encrypted Login Bad Logins & IP-Address check

OBS-Notepad With Automatic Timestamping For each Form OBS-Notepad

OBS Cold Standby 99,99% A T = 2 S 1 - S 2 2 EIS Switch 99% EIS S2S2 S1S1 Availability:

OBS Scalability SPEEDSPEED Linux CPU RAM SMP H 3 G z C 4 P U G 4 B Super-Computer Raid at best possible Price

OBS Virtual Database ~1 Billion Records Response Time < 3 seconds Documents & Pictures reside outside of DB ( ~ 1 TByte) Database

OBS Database Model Customers ContactsCarsNotes 3 level tree structure E a s y t o e x t e n d customer-oriented 1:n customer Row_id customer... Row_id customer... DetailsNotes

OBS Search Options 1. Simple search on rowid 2. Automatic wildcard search 3. Phonetic search on names Select * from table where column like ´?%´ order by column desc ; Result:

EIS Cool Colours EIS Cool Colours are based on: 1. SLA 2. Priority 3. Status

Web Ticket System WTS Customer Views UMC Internal Views PHP Secure Customer Access to the UMC https

Spanish Web Tickets S p a n i s h

OBS-Summary 3 Level Access Control Intrusion Detection Very Little Bandwidth Demands Multiple Desktops (Browser & DB Clients) Extremly Fast SQL-Database Central System Administration Online Application Changes

OBS Conclusion Multiple Language Support Transaction Collision Detection 3 Out of the Box Solutions Open Source Software LAMP Platform

OBS Customers Companies, that want to improve their information management. Companies, that want to monitor and analyse protocol und alert files Companies, that want to store any kind of digital data, documents and pictures in a central database.

OBS Virtual Machines Windows XP M o b i l e Browser C o m p u t i n g https VMware EISPDBUMC

Consulting Out of the Box Solutions