VHS and Betamax: adoption x time Tipping point Crossing the Chasm Tipping point Crossing the Chasm critical mass critical mess

The Roll-out strategy must focus on most effectively getting employees to adopt the portal over time When adopting a new tool, users typically pass through five stages, each involving a progression of behaviors and needs... here are three of the key stages: Adoption Stage/Time AwarenessLearningTrialApplicationAdoption 100% User achieves awareness of the new technology and begins forming perceptions around its importance and value. User experiments with the tool on current projects to experience tangibly how it fits with current modes of working. Obtains real-time under-standing of benefits and experience. User incorporates the solution as an indispensable tool. As such, the solution is a formal element within specific stages of work processes. User obtains an understanding, both theoretical and demonstrated, of the tool’s fundamental attributes, such as what it does, its value, how to use it, and how it integrates with existing work processes. User applies the technology regularly and gains greater familiarity with it, specifically as it relates to fundamental tasks.

Conquered skills & confidence Perceived Value productive clueless aware skeptic advocate inventor

Posters and announcements Brownbag sessions and slides Video demos for kiosks Training and certificates SharePoint Adoption Kit will be updated for SharePoint 2010 Resources for Rollout and Launch

Let users learn at their pace Videos, articles and interactive tutorials Portal and Standalone editions E-learning and SCORM compliant Reporting features Web-based completion assessment Will be updated for SharePoint E59-9DCA-16D685600A51&displaylang=en

Continuously Updated Content for Users