QinetiQ in confidence © Copyright QinetiQ 22/23 October 2007 Role of Measurement: Challenges in measuring where we are in the ‘C2’space

QinetiQ in confidence © Copyright QinetiQ 2 Why do we want to measure things To adapt – –“I am here – but it would be better if I were there” To choose – –“Option A is better than option B” To control – –“It is getting hot – let’s cool things down”

QinetiQ in confidence © Copyright QinetiQ 3 We measure the same thing – but we assign different values I like this car but you don’t I like to go on beach holidays but you don’t I think it is too hot in here but you think it is too cold … we use the same metrics – it’s the value we put on them that is different … can we identify some metrics for ‘C2 space’ and what we do we want it for?

QinetiQ in confidence © Copyright QinetiQ 4 An Agile Organisation CCRP C2 Problem SpaceCCRP C2 Organisation Space Sense Affect Think and move Agile Organisation

QinetiQ in confidence © Copyright QinetiQ 5 …but These axes are wrong An organisation does not occupy a single point but rather dynamic ‘space’ It may be that not all parts of the C2 space are viable –Parts of the space may act as ‘attractors’

QinetiQ in confidence © Copyright QinetiQ 6 CCRP: Help with measurement Focus Convergence Agility and its components –Robustness –Resilience –Responsiveness –Flexibility –Innovativeness –Adaptability Trust Learning Influence Collaboration Shared Awareness

QinetiQ in confidence © Copyright QinetiQ 7 Summary Why do we want to measure the C2 Space? What are the metrics that define C2 Space? –They must be metrics that can be measured Are there attractors in this C2 Space or are all points in it equally viable? –Patterns and Patterns of Patterns What are the triggers and mechanisms for moving around the C2 Space?