Partner Academy December 9, 2011 Lync Mobile – Clients, Server & Deployment Planning (UC123PAL) Brian Crum Product Manager Girija Bhagavatula Senior Program Manager Caroline Chung Product Manager

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Release Timeline – Mobility Service & Lync Mobile Clients December 9 th Lync Server 2010 Mobility Service & client/server/deployment documentation available December 12 th Lync 2010 for Windows Phone Available in the WP Marketplace Week of December 12 th Lync 2010 for other mobile platforms available

Lync mobile clients enable you to stay connected, communicate and conference on-the-go iOS Stay connected, while controlling your availability Communicate with a single, consistent identity Join audio conferences with a single touch Familiar and intuitive design

Key Mobile Scenarios and Features Stay Connected, Communicate and Conference on the go Stay connected to your network Control your availability Communicate from virtually anywhere

I can stay connected to my network Lync mobile clients allow you to communication in new ways, from virtually anywhere ▪Signature Scenarios ▪ I can quickly & easily see the status of the contacts I care about most ▪ I can find and contact colleagues based on relationships ▪ I can remain connected while protecting “off-work” time ▪Supporting Features ▪ Lync 2010 and Office 365 support ▪ View and expand contact groups ▪ View contacts presence and personal note ▪ Search the corporate address book ▪ Offline contact caching

I control my availability Lync mobile clients allow me control how and when people contact me ▪Signature Scenarios ▪ I have control over how others see me ▪ I am confident Lync Mobile will protect my personal life ▪ I can use a single device for both work and personal communication ▪Supporting Features ▪ Edit and publish presence, and note ▪ Control push notification settings ▪ Update call forwarding and simultaneous ring settings ▪ Virtual work line – Single Number Reach

I can communicate from virtually anywhere Lync mobile clients allow me communicate quickly and easily ▪Signature Scenarios ▪ I can easily see missed communications at a glance ▪ I can start multiple modes of communication with a single touch ▪ I can manage multiple conversations at once ▪Supporting Features ▪ Join conferences with a single touch ▪ IM, multi-party IM ▪ One touch calling (Call via Work) ▪ Device notification integration ▪ Conversation window management

IM/P and Contact Management ▪Contacts: Photo, Contact list, Contact card, Enterprise search ▪Presence: My status, Contact presence ▪Instant Messaging: IM, Multi-party IM, send location Presence and Instant Messaging Lync and Lync Online connectivity New UI, Photo, status, Presence View Lync Contact List Search in Corporate Directory and view contact card IM, Multi-party Conversation Distribution List expansion Manage contact list Feature Windows Phone (7.5 “Mango”) Nokia Symbian 3 (SR ) iPhone (iOS 4+) iPad (iOS 4+) Android (2.3+)

10 ▪ Single touch to join a scheduled Lync online meeting ▪ Lync callback to the configured phone number with Lync Mobile ▪ Windows Phone 7.5 “Mango” & Nokia Symbian utilize Exchange/Outlook so that the join conference feature is integrated in the calendar ▪ Meeting pane is used on iPhone/iPad to provide the join button ▪ Android has only URL based join launcher ▪ On iPad, callback is made to another device (no 3G voice channel on an iPad) Audio Conferencing Feature Windows Phone (7.5 “Mango”) Nokia Symbian 3 (SR ) iPhone (iOS 4+) iPad (iOS 4+) Android (2.3+) Join Lync Conference from Calendar (PSTN Callback) Calendar Integration Meeting Pane Integration

Outside Voice ▪Lync is my single phone identity ▪One phone number on my business card, no need to broadcast your mobile number to your colleagues ▪People can reach me virtually anywhere ▪Lync can ring my PC and mobile so that I never miss a call Single Number Reach Call via work (PSTN Callback) Call forwarding Calling From Contact Card Calling from Conversation Window Feature Windows Phone (7.5 “Mango”) Nokia Symbian 3 (SR ) iPhone (iOS 4+) iPad (iOS 4+) Android (2.3+)

Lync Server 2010 Mobility Service ▪Optimized web interface ▪ Optimizes battery/bandwidth usage between client & server ▪ Improves start up time for the client ▪ Caches state during network glitches for client re-sync ▪ Delivers push notifications to Lync mobile apps on iPhone/ iPad / Windows Phone ▪ Deploys as part of the consolidated topology as a web component on FE servers WaveGoal W14 CU4 Q4 CY 2011 Multi-platform Lync Mobile Clients On premise and service deployments Deliver core Lync features (Contacts, Presence, IM, Outside Voice, Conference) Integrate with standard Lync Manageability tools (management shell cmdlets, Auto-Discovery)

Lync Server 2010 Mobility Service - Architecture

Deployment ▪On-prem ▪ Install CU4 on all roles ▪ Upgrade Directors and FEs ▪ Update Lync Certificates to include LyncDiscover.Domain 1. ▪ Configure Reverse Proxy rules to Mobility web services ▪ Configure DNS CName to allow Lync Mobile clients to discover Mobility service web end-point ▪ Enable Mobility, Outside voice policy for users ▪ Enable push-notification for on-prem deployments ▪ Admin controls for supported mobile client/ OS/ Device version ▪Online ▪ Vanity domains require DNS CName configuration ▪ No other deployment steps needed ▪ Support for Outside Voice will be available in a later update 1 Deployments with multiple sip domains could connect over http and use secure connection once redirected

Push Notifications Clearing House

Mobility Capacity Planning Estimate mobility usage Measure current capacity metrics Capacity Planning Monitor KHIs -Deployed as part of consolidated topology as web component on Front Ends -No additional server roles required -More info available in mobility docs on TechNet and Download center

Monitoring ▪Mobility Performance Counters ▪ Push Notifications counters ▪ Voice calls e.g. inbound/ outbound failures ▪ Requests succeeded/ failed ▪ Session related counters e.g. concurrent active sessions, active poll count etc. ▪Other Performance counters ▪ Available Memory ▪ Request Queue Limit ▪ Maximum Concurrent Threads/ Requests ▪Alerts ▪ Push notification connectivity failure

Calls to Action Understand the clients, server capacity planning and deployment Talk to your customers Leverage Thru Partner Materials

Resources ▪Thru-partner Marketing Materials will be made available during the week of December 12 th – stay tuned! ▪TechNet Documentation ▪Planning for Mobility: ▪Deploying Mobility: ▪Monitoring Mobility for Performance: ▪Microsoft Download Center ▪Mobility Guide: ▪Release Notes:

Q & A Use Q&A to submit your questions and comments.

Partner Academy Backup

Capacity Planning – Contoso Scenario Walkthrough Current capacity 75,000 Lync users 3 pools with 4 FE servers Per FE 6250 users 3 GB Available memory per FE CPU <60% Mobility requirement Mobility for 30,000 Lync users Users either iPhone or WP User Model similar to Lync Server 2010 capacity user model Per FE 2500 Background devices Capacity Plan Current capacity: 2500 mobile users/ FE 967 MB (minimum memory for mobility/ FE) On FE Failover: 2727 mobile users/ FE Additional load of 74 MB/ FE Conclusion: No additional capacity required

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