Information Technologies Town Hall Network Services Group Tom Seto November 9, 2004

Information Technologies UCIT Town Hall 1.Recent Changes 2.Today’s Organization Chart 3.Service Initiatives

Information Technologies UofC Environment  March 8, ’04 Telecom Dept transferred to IT Network Services  12 people  Voices Services on Nortel SL100 Telephone Switch  Data Services – install and trouble shoot data networks  Integrated Telecom into Network Services to meet the demands of the future

Information Technologies Network Services Group Associate Director and Manager Tom Seto Network Operations Jim Fitzsimmons Terry Bellward Bob Chomany Mike Martini Tom Rolff Dave Swerhone (.5) Jason Wright Dave Yang Router Team Dan Clark Dave Jager Tu Nguyen (.5) Security Services Dean Berschl Tu Nguyen (.5) Dan Porter Dave Swerhone (.5) Voice Services Glenn Wagner Ian Gilkes Andy Holman Karl Hueneberg Dawn Kilpatrick Gerri Pacholik Project Planner Wolfgang Neumann

Information Technologies Service Initiatives  Unified Messaging  Wireless Futures  VoIP

Information Technologies Unified Messaging UM is the integration of several different communications media such as voice, fax, and

Information Technologies Unified Messaging

Information Technologies Wireless  AirUC 

Information Technologies Residences Reznet –1600 students –Wireless access for all students –Wired access for 800 students – not available in the two high rises Kananaskis and Rundle –Phone service and voic for all students

Information Technologies VoIP Voice will be just another application on the Internet Will run on the campus data networks Many kinds of phones –Hard phones –Soft phones The phone will be able to follow you The Voice Technicians will have to understand networks and IP

Information Technologies Questions?