Bringing Technology into the Service of Teaching and Learning Creating Partnerships, Creating Scholarship JSTOR Regional Grant Proejct Scott Macklin Oct 27, 2000

UW Environment Large –Community of over 50,000 –One of the larger cities in the state –703 acres plus Bothell and Tacoma Decentralized –Sixteen major schools and colleges –Arts and Sciences - 42 departments –Over 4,500 courses per quarter –No required core curriculum

Landscape THEN thousand per day 400 networked devices 0 Wired Classrooms

Landscape NOW 80,000 UW NetIDs 1 million per day 38,000 networked devices 213 Wired Classrooms

Our challenge… Support faculty Improve teaching & learning with technology... In a large, decentralized, heterogeneous, and underfunded public research university

UWired is…. Not a place Not a program Not a single person or group …It is a partnership, process and way of thinking.

UWired’s Culture COLLABORATIVE

Partners at the University of Washington Computing & Communications Educational Outreach Office of Educational Partnerships Office of Undergraduate Education University Libraries …Faculty and Students

Three Challenges: How to bring technology into the service of teaching and learning How to make information literacy one of the hallmarks of an undergraduate education How to increase opportunities for students to enter into learning communities

Philosophy Technology in the service of good teaching Instructional goals and needs should drive applications of technology Faculty input is critical to the success of faculty support Development should be part of the workflow, not extra-ordinary Respond to learner expectations and information needs

Diffusion Convey a relative advantage over existing ways of doing things Are compatible with expectations, experience and needs of faculty Reduce complexity associated with new technologies Are triable in that they can be experimented with on a limited basis Are widely observable to the campus community *Everett Rogers

Service Approach

Catalyst Initiative On an average day, 600 UW instructors use Catalyst content. Over 1350 instructors have created 3416 implementations of Catalyst Web Tools. On an average fall day, more than 700 students use Catalyst Web Tools as a part of some learning activity.

Scaling Innovation with the 3-Tiered Catalyst Initiative Lesson Learned: Scale support through collaborative partnerships, making disparate resources and innovative practices visible and available to all.

Catalyst Web Site

Catalyst Profiles... Stories of Innovation

Teaching Guides start with your teaching goals

The learning section provides information about workshops and clinics

Action Plans help you use technology

The How-To section has detailed instructions for specific tasks

Our tools help faculty easily put up complex Web content All tools can be used with only a Web browser Can be linked to course Web sites Stored on Catalyst account, so you don’t have to use your own Web space

Participatory Design & Catalyst Web Tools Lesson Learned: Create tools that meet pedagogical needs expressed by faculty and constantly engage with faculty to make sure the tools remain current and easy to use.

Co-Branding with the Program for Educational Transformation through Technology Lesson Learned: Provide instructors with direction in how to effectively incorporate educational technologies into pedagogical practices.

Researching science of learning Informing design and development Disseminating innovations

Goal PETTT seeks to enhance the effectiveness of the University of Washington's faculty and thus of the institution itself, by creating a campus framework to promote the thoughtful exploration, development, assessment, and dissemination of next-generation technologies and strategies for teaching and learning. Source:

Approach 1.Characterize the exemplar 2.Research the technology in use 3.Refine the tools and practices Give shape to the field by characterizing the educational efforts of exemplar projects, in terms of learners, learning domain, instructional approach, and structure of the learning environment. Transform portions of our process and/or results into tools, resources, and techniques that can be made available for educators (Catalyst) Present results from the investigations at local and national scholarly meetings and scholarly publications

Arthritis Source Exemplar Arthritis Source Web-based resource Developed in 1995 Extend Educational Mission of UW 600,000 living with arthritis in WA 1.5 million in WWAMI 61% showed clinical improvement as a result of educational intervention (information therapy) *K Lorig study

Exemplar Learners Non-traditional learners (Learners at Large) Patient with chronic, progressive medical condition Multiple learner populations sharing information sources Learning Domain A constantly changing knowledge domain Enable multiple distributed authors to contribute content Instructional Approach Information therapy Characteristics of Learning Technology Web interface to a multimedia database of information Characterizing the Arthritis Source

CSE TVI Pilot Exemplar CSE TVI Instructional approach combining elements of on- demand lecture videos, small group discussion, and tutoring CSE 142/143 taught to 2,500 annually Extend UW expertise Allow other institutions to offer courses Combination of local resources and disciplinary expertise

Exemplar Learners Distance learners Community College students Learning Domain Additive, linear material Problem solving skills Instructional Approach Didactic lecture Facilitated group discussion Characteristics of Learning Technology Digital video streamed from host to remote TVI classrooms Characterizing the CSE TVI Pilot

Contributions hit rate, referring page, domain Log Analysis stickiness, engagement, penetration, path analysis Site Value Analysis interviews, online surveys, lab and field studies Intervention Interaction science of learning, assessment of outcomes Effectiveness of learning

Dissemination Conducting logfile analysis Conducting online survey (to characterize users and site effectiveness) Conduction interview with designer/developer Effective facilitation of online discussions Authoring and presenting streaming video Guides under development

Coping with Info Information tsunami Gods must be crazy We need more space Clint approach

Timing is Everything & Nihil est simplex

Accept uncertainty. Embrace experimentation. “Try again. Fail again. Fail better." --Samuel Beckett

depts.washington.edu/pettt

WebQ Create online surveys, quizzes and questionnaires Download data, or look at it on the Web Many security options for password protecting your data

Peer Review Create a forum for evaluating student work Encourage group projects Any kind of Web content: (text, graphics, sounds, movies) Can be used.

UMail An anonymous feedback tool Messages come to your regular inbox

E-Submit Students can turn in homework online Saves time and frustration with attachments Students receive a digital “receipt”

EPost Create an online discussion board Many sort options: by thread, subject, author, and date Option for students to use pseudonyms to encourage frank discussion

Templates Make a course Web site quickly and easily Simply insert your course information and post to the Web Edit with any Web editing software

Step 1: Needs Assessment Extensive interview What’s the pedagogical goal? What’s the applicability to others on and off campus? What’s the impact on teaching and learning? What’s the technology and can we implement it?

Step 2: Design Review (repeat ) Develop screen designs & review Conduct informal and/or formal usability studies. Review for terminology, understanding, and concept. Involve PETTT, students in educational technology, designers and other interested parties.

Step 3: Build Program the systems Build to interface with existing teaching tools –Class lists –UW NetID –Existing computing infrastructure Use internet standards –CGIs, Apache, Perl, JavaScript –Not locked into vendor

Step 4: Testing Release code for testing Limited announcement to interested faculty. Actively seek feedback. Use logs and database statistics to follow-up with instructors. Ask how faculty “integrated” the technology into the curriculum.

Step 5: Catalyst content Develop Catalyst content Workshops Documentation –Profiles –Teaching (pedagogy) –Student guides –How-to pages –Quick guides Frequently Asked Questions (FAQs)

Developing for a purpose How do you balance technology and pedagogy? Diverse development team: Technical Communication, Computer Engineering, Biology & diverse undergraduate staff. Strong goals: To help teachers teach and learners learn.

In-house development? Modularized tool kit gives educators the power to innovate. Educators use the pieces they want. –Integrate technology as needed. –Have a direct influence on new features. Ability to customize to campus needs. Not locked into a specific vendor.

Building Catalyst through Co-Branding Lesson Learned: Renew and refresh anytime-anywhere technology support resources by co- branding and co-developing them with campus teaching practitioners. My Class