Academic Outreach and Continuing Education (AOCE) Rick Simpson, Associate Dean Ken Foster, Director, AA Marketing
MISSION To extend the academic resources of the University of Utah to diverse and evolving communities.
HISTORY Travel Club Bureau of Community Development Institute of Urban Studies Bureau of Indian Services Institute of Industrial Relations (cont.) Established in 1934 to serve evenings. Evolved to create experimental programs
HISTORY (cont.) Modern Dance Program Ballet Program KUED (PBS TV) Lectures and Concerts Instructional Media Services Virginia Tanner Executive Education Evening degree programs
ORGANIZATION Organizational changes Integration with Academic Affairs Senior AA VP AVP Assoc. Dean MarketingAcad. Programs Administration Deans & Depts VP Un. Relations
PROGRAMS Main Campus Afternoon, Evening and Weekends Sites Summer Programs Distance Learning Experimental Programs Non Credit Programs International
MARKETING ISSUES Sites Enrollment management Image Customer Service Strategic Planning
DRIVERS (What created AOCE) 30-39
SITES Bountiful 4095 Murray 3905 Sandy 4526 Park City 3344 UHN TOT ANNUAL ENROLLMENT
% Utah 18 Year-olds
IMAGE UU Perceptual Map Progressive Traditional Voc/TechLib.Arts Market Desire Target Market Desire UU
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SOLUTIONS Customer Service –New Customer Service Mgr. Proactive Strategic Planning Appropriate Marketing Efforts
INITIATIVES New sites –Tooele –Brooks Arcade –UHN Professional Development Personal Enrichment U Online TACC Ed Tech Programs Training and Development International Mainstream Outreach Credit