Communication & Theatre 4/514 Organizational Communication Teamwork.

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Presentation transcript:

Communication & Theatre 4/514 Organizational Communication Teamwork

“Team” is a metaphor Alternatives:  community  family  folks  associates

Assess the need Expertise Groups fail Efficiency Unpopular decisions Quick decisions The impact of cohesiveness

Productivity Cohesiveness It may be that the best teamwork is a momentary process. Teams created for specific projects with well-defined end dates probably work best.

Ongoing, ever changing, dynamic, non-repetitious interaction of events. All dimensions of a process are interdependent. Work Team Process is more Democratic!!

Linear Models AB causes

Circular Models A B Feedback

Helical Models A A1 A2 A3

Chaotic Models

Thing vs. Process Make a cake. Make a decision.

Content = the topic of conversation Process = our working relationships

3 Dimensions of Process Structure -the architecture Function-how we work together Evolution-the history

We create reality, rather than discover it!!

Defensive behaviors are competitive. Supportive behaviors are cooperative. Adversarial democracy Unitary democracy

Hirokawa: Functional Group Behaviors minimal procedural protocol

describe problem analyze problem understand seriousness

Identify causes of the problem

marshal a range of alternative solutions

Evaluate plusses and minuses for each alternative

meeting planning

Characteristics of an ideal meeting Purpose is clear Members must meet Members understand purpose

Agenda is organized Agenda distributed prior to meeting members know what is expected membership is appropriate

Plans for facilitating made Plan your participation Personal appearance Note taking Room architecture Follow-up/evaluation

Be realistic!!! In terms of time allotted In terms of group’s ability to decide the issue

Members leave knowing what they have accomplished members’ needs met

Meetings don’t just happen.... They take planning.

End of Teamwork Session