1 Pertemuan 25 & 26 Enterprise and Global Management of Information Technology Matakuliah: J0454 / Sistem Informasi Manajemen Tahun: 2006 Versi: 1 / 1

2 Learning Outcomes Pada akhir pertemuan ini, diharapkan mahasiswa akan mampu : Mahasiswa akan dapat memilih strategi penerapan manajemen sistem informasi berbasis teknologi informasi  C4

3 Outline Materi Managing Information Technology Business / IT Planning Managing the IS Planning Managing Global IT The International Dimensions Global Business / IT Strategies

4 Managing Information Technology The Major Components of IT Management CEO & CIOCIO & CTOCIO & IT Managers Information Technology Management Managing Business and IT Strategy Managing Application Development and Technology Managing The IT Organization and Infrastructure

5 Comparing IT Management Approaches Managing Information Technology

6 IT Management Differs from Conventional IT Management Hires IT Professionals Who Can Integrate IT With Business Organized Workgroups Around e-Business Initiatives Focused on e-Commerce Services Managing Information Technology Avnet Marshall: Managing IT

7 CEO & CIO Co- Adaptation Process Strategy Development Resource Management Business/IT Planning Key InsightsKey ObjectivesPriorities More QuestionsFeedback Customer and Business Value Visioning Business Strategies and Models Business/IT Strategies and Architecture Business Application Development & Deployment

8 Technology Platform Data Resources Applications Architecture IT Organization Information Technology Architecture

9 Avnet Marshall: e-Business Planning Information Technology Architecture Conventional IT PlanningAvnet Marshall’s Business/IT Planning

10 Organizing IT Centralization Downsizing Decentralization Managing the IS Function

11 Managing the IS Function Group Alliances Development and support Group Marketing and Visibility Initiatives Planning Group Electronic Commerce and Supply Chain Management Development and Support Group Enterprise Integration Development and Support Group Computer/ Communication Operations Management Group CEO CIO

12 Managing the IS Function Managing Application Development IS Operations Management System Performance Monitors Chargeback Systems Process Control Human Resources Management of IT The CIO and Other IT Executives

13 Example Enterprise Management Portal Managing the IS Function

14 Managing the IS Function Technology Management Chief Technology Officer (CTO) Managing User Services Information Center

15 Management Involvement and Governance Failures in IT Management

16 Managing Global IT The Major Dimensions of Global e-Business Global IT Management Business/IT Strategies Business Application Portfolios Internet-Based Technology Platforms Systems Development Data Resource Management Cultural, Political, and Geoeconomic Challenges

17 Managing Global IT Political Challenges Geoeconomic Challenges Cultural Challenges Global Competition for IT Talent Global Business/IT Strategies Global Business/IT Applications

18 Alternative Global Strategies Managing Global IT

19 Managing Global IT Alternative Implementations

20 Managing Global IT Global Business Drivers

21 Managing Global IT Global IT Platforms

22 Managing Global IT $100 Million Global IT Firm Rolling Out Global Software System with a Single Interface through 2004 Single System Customized for Each Country’s Needs Flexcube Software Automates Much Balancing Activities Citibank: Consolidating Global IT Platforms

23 Managing Global IT The Internet as a Global IT Platform

24 Managing Global IT Global Data Access Issues Transborder Data Flows (TDF)

25 Managing Global IT Consumer Privacy Agreements

26 Managing Global IT Council of Europe: Global Cybercrime Treaty Fear That Cybercrime Treaty Will Affect Business Liability and Security Anxiety Over Duplication of Other Agreements Primary Objective Was to Break Bottlenecks in Cyberinvestigations Differences of Opinion are Real

27 Managing Global IT Internet Access Issues

28 Managing Global IT Global Systems Development

29 Managing Global IT Systems Development Strategies DHL Worldwide: Global System Development Development Centers Located Worldwide to Service 24 Hour Workday Working With Outsourcing Sites at Lower Costs Transparency of International Boundaries a Real Fact for DHL After 15 Years of Work

30 Summary Failures in IT Management Managing Information Technology Managing Global IT Global Business and IT Strategies and Issues

31 Sumber Materi PPT O’Brien, James A. (2005). Introduction to Information Systems (12th Edition). McGraw – Hill. Bab 12. Official PPT.