IS 425 Enterprise Information LECTURE 1 Winter

IS425 Spring Session 12 Agenda Introduction Survey Course Overview Requirements Readings & Online Resources MSIS 2007 Competency Modules Basics about Enterprise Information Value Chain Framework Information Values Next Week

IS425 Spring Session 13 Course Goals By the end of the course the student will be able to:  Analyze the major business forces that influence IT usage in organizations,  Analyze the major business processes and information flows in organizations,  Evaluate the current IT conflicts and use critical thinking skills to argue positions,  Analyze characteristics of the major IS professional competencies.

IS425 Spring Session 14 Readings No required textbooks to purchase. All readings (required and recommended) are web available. Most come from Books 24x7 service available to all DePaul students IS 425 Course homepage has instructions IS 425 Course homepage DePaul Online Library's 24x7 E-Books is the starting point DePaul Online Library's 24x7 E-Books Printable files on DL Web. Assigned weekly readings are found at the weekly topic page:

IS425 Spring Session 15 Requirements Prerequisites: IT 215 or SE % 4 Quizzes / Homework 30% Individual Paper -- due week 5 30% Team Debate -- weeks 10 and 11; report due week 11 1/3 (10 points) individual contribution based on peer evaluation. 2/3 group performance. 10% Participation -- attendance/discussion/marketnews  discussion forum (DL)

IS425 Spring Session 16 Quizzes and/or Homework 30% of final grade Week 2, Week 4, Week 6, Week 9 Submit homework (week2) and quizzes (for DL students) Sorry – No makeup quizzes allowed No late homework submissions allowed

IS425 Spring Session 17 Individual Paper Due Week 5 An IS Competency Analysis of your choosing Use at least 5 primary web-accessible sources 4-5 pages (12 point font, double spaced) Sections: 1.Introduction (What is the competency?) 2.What are the characteristics of this competency? 3.Why is this competency important to employers? 4.What skills does this competency draw on (courses)? 5.What makes a person more valued than others in exercising this competency? 6.Why are you interested in this competency? **Avoid direct quotes from the CTI Web site for curriculum and course description.

IS425 Spring Session 18 Team Debate Two teams will debate an issue (pro/con) 4-6 members on each team At least one member of each team “argues”. All members provide research and analysis. Debate takes place in week 10/11 sessions. Assign debate topic by week 4. Agree on definition/scope by week 6. Paper is due week 11.

IS425 Spring Session 19 Participation 10% maximum of the grade How earned? For in-class section (1% per session): Class Attendance and in-class discussion Market News: Circulating copies of a news article that covers some aspect of a course topic & summarizing is class For DL section Participating in weekly discussion forums within due date (1% per session) Attendance of guest lectures

IS425 Spring Session 110 MS-IS 2007 Curriculum Competency based The Four Phases Pre-requisite Phase Java (2), Stats, A&D, Internet Apps Foundation Phase Gateway Course – IS 425 OO Modeling – SE 430 Database Design – CSC 451 (CSC 449) Distributed IS – ECT 425 Advanced Phase (competency modules) 8 courses (3 500-level) Capstone course – IS 577

IS425 Spring Session 111 CSC 212 Programming in Java II ECT 425 Technical Fundamentals Of Distributed Info Systems CSC 451 Database Design SE 430 Object-Oriented Modeling IS 425 Enterprise Information IT 215 Analysis & Design Techniques IT 223 Data Analysis ECT 310 Internet Application Development CSC 211 Programming In Java I Application Development Database I E-Business Systems Data Mining & Analytics Network Design Capstone IS 577 Level I Level III Level II Foundation Phase Prerequisite Phase HCI Methods Internet Application Development Database II Information Assurance & Security Enterprise Systems Integration IT Project Management I Wireless & Mobile Applications Knowledge Management IT Planning & Strategies Global Systems & Strategies Competency Modules for MSIS Legal & Social Issues Advanced Internet Tech. IT Architecture Design Software Engineering IT Project Management II

IS425 Spring Session 112 Competencies 19 competency modules groupings IT Management Oriented (5) Internet Oriented (2) Design/Development Oriented (5) Data Oriented (4) Infrastructure Oriented (3) Competency Cross-list Worksheet ncycourse-xlstgrouped2007.xls

IS425 Spring Session 113 IT Management Oriented IT Project Management I IT Project Management II IT Planning & Global Strategies Legal & Social Issues IT Regulatory Compliance Internet Oriented Internet Application Development Wireless/Mobile Applications Infrastructure Oriented Network Design Information Assurance & Security Design IT Architecture Design Design/Development Oriented Application Development Software Engineering e-Business Systems HCI Methods Enterprise Systems Integration Data Oriented Database Design I Database Design II Data Mining & Analytics Knowledge Management

IS425 Spring Session 114 Basics about Enterprise Information What is the most basic goal of a firm? “Make a profit as in Profit = Return* – Costs” versus “Make a customer” -- relationship To sell something – what must be done? Have something that can be sold for more than it costs IT is involved in increasing Sales (e.g., CRM) IT is involved in decreasing Costs (e.g., SCM) IT is involved in relationship building and collaboration (CRM & SCM). * Return = Revenue = Sales for our purposes

IS425 Spring Session 115 Basics continued Primary activities – those that transform inputs into something that people will buy – a manufacturer: Inbound logistics Operations Outbound Logistics Marketing and Sales Service Secondary activities – those that support those involved in primary activities Procurement Technology Development Human Resource Management Firm Infrastructure

IS425 Spring Session 116 Figure 3.6: Porter's value chain model for a manufacturing firm. (Source: Reprinted with permission of the Free Press, a Division of Simon & Schuster Inc. from Competitive Advantage: Creating and Sustaining Superior Performance. Copyright © 1985 by Michael Porter.) Porter’s Value Chain Analysis Model

IS425 Spring Session 117 The Value Chain: Firm’s Perspective

IS425 Spring Session 118 Basics Which Primary activities are categorized as Costs? As Sales? Input Logistics Operations Output Logistics Sales Service Which Secondary activities are categorized as Costs? As Sales? Firm Infrastructure Human Resource Management Technology Development Procurement

IS425 Spring Session 119 The Value Chain for Firms Clarifies: key processes core competencies activities Strengths Weaknesses Value-adding potentials Cost-reduction potentials Develops: strategy strategic advantage

IS425 Spring Session 120 The Value Chain for Firms Targeted Activities that improve Value Chain Find Information Systems to fill need Use Value Chain to analyze each competitor’s Strengths Weaknesses Use Value Chain to determine usefulness of employing Inter-Organizational Information Systems (IOIS), e.g., SCM

IS425 Spring Session 121 Suppliers Manufacturer Distributors Customers OL IL OL IL OL The Value Chain: Industry Perspective Supplier Manufacturer Distributor

IS425 Spring Session 122 Suppliers Manufacturer Distributors Customers The Market Roles Example: Auto Industry Create component products or provide services, raw materials or talent Design and build products, services, and solutions that meets a specific customer or market needs. Enable buyers and sellers to connect, communicate, and transact business. Consumers or business willing to pay for a product, service, or solutions.

IS425 Spring Session 123 Suppliers Manufacturer Distributors Customers Customer Direct Disintermediation Channel Conflict

IS425 Spring Session 124 Value So, to determine our value chain, what must we have? Information? What is a datum or what are data? What is information? What is knowledge? What is the aim as an information systems professional on “information”?

IS425 Spring Session 125 Information Value How can a firm enhance information’s value?

IS425 Spring Session 126 Information Information Asset vs. Information Value What raises information value? Access? Accuracy? Context? Reliability? Synergies with other information? Volume? Now, turning to the profit paradigm?

IS425 Spring Session 127 Information Value: Management Return Cost Productivity

IS425 Spring Session 128 Information and Profit Goal =

IS425 Spring Session 129 Economic Sectors SectorCostsReturnProductivity or Profit AgricultureEquipment, seed and labor Produce sales Yield/acre MfgPlant and Production costs Product salesPieces/unit of resource ServiceWage and technology Sale of skill or information Capacity InformationWage and technology Relative information value Rate of increase in information value

IS425 Spring Session 130

IS425 Spring Session 131 How is information used in each sector? Agriculture sector? Manufacturing sector? Service sector? Information sector?

IS425 Spring Session 132 The Internet Value Proposition Transform customer relationship Customer centered, self service, 1:1; choices; delivery to customer location; customer needs Displace traditional source of values Physical vs. digital value Economies of scale vs economy of scope Mass produced vs mass customized Information vs. knowledge value Distribution as constraints vs. enabler Local vs. global

IS425 Spring Session 133 Homework Complete and submit Homework #1 on DLWeb – Assignments by next Tuesday Find 3 "hot" topics for CIOs. Write a short description of the 3 topics explaining if the topic affects some part of the profit formula. The total description can not exceed 150 words or 50 words for each topic excluding References. Use at least 3 references for the assignment. Each topic should not be a summary of the referenced article. All references should be presented in full citations (author, title, sources, date/year, URL). Use superscript or in- text citations for references. Limit the number of direct quotes. I am expecting an analysis on a topic, NOT a summary of an article. BRING a COPY OF THE ASSIGNMENT TO CLASS SO WE CAN DISCUSS IN SESSION 2 AFTER SUBMITING ASSIGNMENT ON COL. For DL students: Complete and submit the Survey and assignment #1 on DLWeb Read assigned chapters for week 1 & week 2