Marketing and society : social responsibility and marketing ethics Social responsibility definition : Some referred it to ” the obligation of the firm, beyond the requirement of low, to take into consideration in its decision making the social consequences of its decision and action as well as profit
Social criticism to marketing Marketing receives much criticism some of them justified and much is not. Social critics claim that certain marketing practices hurt _ consumer _ society _ business firms
marketing impact on individual consumer : 1 _ product : _ quality the firm should monitor carefully the quality control in manufacturing its product and make sure that certain standards are met _ warranties should be provided to assure customers that they get reliable product he should know that he have recourse if he purchase the product
Before a foreign product can be sold to a particular county the rules and regulation of that country should be met first _ foreign sales _ Packaging a product should not be packed in away that its already deceiving the consumer.
_ Planned obsolescence a practice of selling new product purposely planned for the phasing out of old product _ Safety The product must be save to consume or use
_ Liability When damage is done due to the use of the product, the business is responsible
2_ promotion : _ effect on children : have sensitive minds _ exaggerated claims : for attraction _ astfull, deceptive, manipulated
3_ place of distribution _ refusal to sell or distribute to an area _ recycling _ use of channel power ( threats other company ) _ franchising (make false claims )
4_ price : _ higher price to the poor _ spurious sales price ( inadequate information ) _ bait and switch higher price just when consumer show interest _ unit pricing:allow consumer to compeer the prices or product per established units such as ounces or quarter