1 DocFind How to Search. 2 Select “Find A Doctor” from The Aetna Home Page www.aetna.com Accessing Doc Find from Aetna.com.

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Presentation transcript:

1 DocFind How to Search

2 Select “Find A Doctor” from The Aetna Home Page Accessing Doc Find from Aetna.com

3 Doc Find Search Page Search by: - Zip Code, - City, or - County Select DMO Select Dental

4 Doc Find – Dentists Found

5 Frequently Asked Questions Here are some commonly asked questions about DocFind: 1. How often is DocFind updated? DocFind is updated three times a week — Tuesday, Thursday and Saturday mornings. 2. Why does DocFind require that I narrow my search by geographic criteria? Since DocFind contains data on providers in many Aetna networks, it is necessary for you to apply some geographic criteria to narrow the area for your search; otherwise, DocFind could return results on thousands of physicians in other states across the country. By narrowing your search first by geography, and then by any other criteria you choose, you will get only providers who meet your search criteria within the geographic area that you specify. 3. How are miles calculated from a given zip code? Actual driving distance may vary depending on route. Mileages are approximate and based on a straight line between the start and end points, or "as the crow flies." To determine actual driving distance, DocFind users can link to Maps On Us (available on each provider detail page displayed on DocFind) and enter their "starting" address. Users can obtain a more specific estimate of mileage by then requesting a "plan route.“