Interviewing: Appendix A HCOM-100 Instructor Name (Beebe & Ives, 2004, pg 396)

Interviewing  The Nature and Types of interviews  Interview Structure  How to Be Interviewed for a job  How to Be Interviewed for an Information-Gathering Interview  The Responsibilities of an Interviewer

Interviewing An interview is a form of oral interaction structured to achieve a goal that often involves just two people, but could include more than two people, who take turns speaking and listening.

Types of Interviews  Information-Gathering Interview Designed to seek information  Appraisal Interview Supervisor or employer shares information about job performance  Problem-Solving Interview Designed to resolve a problem  Persuasion Interview One person seeks to change or reinforce the attitudes, values, or behavior of another person.

Interview Structure  Opening  Body  Conclusion

The Body: Asking Questions  Question Types Open Closed Probing Hypothetical

The Body: Asking Questions  Questioning Sequence Funnel Quintamensional Design Tunnel (Beebe & Ivy, 2004, pg 401)

How to be Interviewed for a Job  Be Aware of Your Skills & Abilities  Prepare Your Resume A written, concise, organized description of your qualifications Components  Personal Information  Career Objective  Education  Experience  Honors & Special Accomplishments  Optional Information  References

How to be Interviewed for a Job  Identify the Needs of Your Employer  Listen, Respond, and Ask Appropriate Questions  Follow Up After the Interview

How to be Interviewed for an Information-Gathering Interview  Prepare for the Interview  Listen Effectively  Respond Appropriately

Responsibilities of the Interviewer  Be Aware of Biases & Prejudices  Adapt to an Interviewee’s Behavior  Deal with Sensitive Content Wisely  Listen Effectively  Record Information  Ask Appropriate Questions

What questions do you have? Homework: 1.) Reading? 2.) Turn in assignments?