Lund University Libraries Head Office The Digital Library Environment and beyond – more than modern library & information services? Digilib Conference, Helsinki – September 8-9, 2003 Lars Björnshauge, Director of Libraries, Lund University, Sweden

September 2003Lars Björnshauge Line up of presentation The Digital Library Environment The Whole Package and there is more ….. Strategic issues

September 2003Lars Björnshauge The Digital Library Environment Collection Development & Management –Content, Archiving User related issues: –Access, Integration, Personalization, User Training Branding

September 2003Lars Björnshauge Content Building Digital ”Collections” –licensing (often via Consortia) –reallocating funds from print to digital –organizing free web resources –digitizing existing collections –institution based electronic publishing

September 2003Lars Björnshauge Archiving Not solved!! Current license agreements do not really cater for archiving Can we/will we rely on –commercial publishers? –national libraries? Can we/will we really cooperate on this??

September 2003Lars Björnshauge Access Controlling Access –legal issues –authentication Facilitating Access –remote access, –proxy solutions –single sign on etc.

September 2003Lars Björnshauge Integration Too many different services Too many different interfaces Too much redundancy/overlap How to promote/integrate Open Access material? Portals, Linking Software Adapting commercial software or develop applications ourselves

September 2003Lars Björnshauge Personalization The need for taylored library & information services –Towards the one stop shop even for TOC- alerts, SDI-alerts, MyLibrary etc. Fitting in with the research & educational processes –Courseware – Managed Learning Environments –Reference management, CV`s etc.

September 2003Lars Björnshauge User Training Numerous interfaces Information literacy –Fighting existing habits, the Google- syndrome On-line tutorials In the digital library environment: more user training than ever

September 2003Lars Björnshauge Branding End users exposed to publishers and aggregators –the publisher trap –library bypass –individualization ”Free on the internet” Who pays?? Gaining control??

September 2003Lars Björnshauge

September 2003Lars Björnshauge The Whole Package The seamless integration of print and digital collections The use of the physical facilities Developing new services Organizational changes Staffing

September 2003Lars Björnshauge The printed collections More users, more use Digitizing Cooperative storage – freeing space for other purposes

September 2003Lars Björnshauge The use of physical facilities New demands due to changes in education Student workspace –Collaborative work facilities, IT-equipment etc. Learning Resource Centers New staff mix required –IT-support staff –Technology literate librarians –Information literate teachers

September 2003Lars Björnshauge Developing new services User initiated services: –Automated check-in/out, document delivery, ILL etc. On-line, real-time reference/chat services (often in collaboration) MLE-integration Portalable personalization services

September 2003Lars Björnshauge Changing the organizational setup Integration of collection development and access strategies Re-engineering internal & external processes Reallocating resources – from selecting & processing print to handling digital resources Reallocating staff

September 2003Lars Björnshauge Staffing – Human Resources Developing competencies – new staff mix Working with attitudes & cultures –Selectors and cataloguers –Licensees, negotiators, metadata experts, software engineers – The need to understand the technology that underpins the information products and the industry cannot be overemphasized –Facilitate the path of the end user

September 2003Lars Björnshauge and there is more… Beyond Library Services Changes in the proximity of academic libraries: –Changes in how research is conducted, communicated etc. –Changes in teaching & learning –Internationalization of universities –More focus on evaluation, performance, outcomes and competition

September 2003Lars Björnshauge ”New” land?? Technology & portability of content provide new opportunities Integration of content & services in the core processes – research, teaching & learning Collaboration: –new services developed in collaboration with researchers, teachers & students

September 2003Lars Björnshauge The ”new” areas for supporting core university processes Communication technologies and digital content offer new opportunities for: –Supporting research –Supporting teaching & learning –Supporting institutional knowledge management

September 2003Lars Björnshauge Supporting research Disseminating research output –OAI-MHP Archiving research output –E-Print, Dspace etc Research Evaluation support: –Bibliometrics, Bibliomining (prof. Wormell) Marketing the department, the university Facilitating changes in Scholarly Communication

September 2003Lars Björnshauge Scholarly Communication Working with –the university –researchers –editors & referees –learned societies Engage in and provide electronic publishing opportunities

September 2003Lars Björnshauge Institutional repository LU res

September 2003Lars Björnshauge ScieComSRC

September 2003Lars Björnshauge DOAJ is hosted by: DOAJ is supported by: Open Society Institute SPARC

September 2003Lars Björnshauge Supporting teaching & learning The changes in educational processes & technologies –Problem based learning –Distributed, distance & e-learning –ICT-based learning –Managed Learning Environments

September 2003Lars Björnshauge Supporting teaching & learning Information literacy Integration of LIS in Managed Learning Environments Developing tools to facilitate cooperation/collaboration betw. teachers & librarians Contribute to development of teaching & learning

September 2003Lars Björnshauge Supporting information infra- structure & knowledge management Operating IT-network & support –Developing modern IT-environments Developing & operating university web-services Organizing, archiving and disseminating information about the university, its research, education etc.

September 2003Lars Björnshauge Strategic issues for libraries – the agenda for the near future Reorganization/Reallocation Staff competencies Cooperation & collaboration Scholarly Communication Dependence – Independence

September 2003Lars Björnshauge Requirements Management: –Re-organization –Re-allocation –Re-orientation Staff Qualifications –Technology literacy (prof. Varis!)

September 2003Lars Björnshauge Additional skills required Meeting new challenges with new skills: –good pedagogic skills –practical knowledge of computing –Understanding: technologies and the potential in these digital information products, the legal issues etc. impact of technologies on research, teaching & learning users (especially the new generation of users)

September 2003Lars Björnshauge Staff competencies in support of teaching & learning Serving distance learning (teachers & students) requires technical competence More focus on pedagogical credentials. Understanding of the learning process important as well

September 2003Lars Björnshauge Cooperation/collaboration Where to put the focus? Working with –libraries, the library community –the publishing/information industry –the university –the research communities –the educational communities

September 2003Lars Björnshauge Scholarly communication Initiate, support and engage in new activities in scholarly communication: –Intellectual Property Rights issues –Low barrier technologies –Institutional Repositories –Open Access publishing

September 2003Lars Björnshauge Dependence/Independence Portals, Linking Applications etc.: –All our eggs in the basket of the industry?? Targetting the end users –The industri will potentially bypass the brokers and traditional intermediaries –Inducing market economy at the level of individual user (after the Big Deals??)

September 2003Lars Björnshauge So ……..!?

September 2003Lars Björnshauge Transformation of the roles of the library From collection building & management to facilitation of research, teaching & learning by –changing our workflows –adapting technologies, –integrating information resources, –developing new services, –building stronger relations to researchers & teachers –supporting changes in scholarly communication

September 2003Lars Björnshauge Libraries do really have the potential of being the institution wide infrastructural change agent! Let´s go for it!!

September 2003Lars Björnshauge Thank you for your attention! Contact: