D: Chapter 2 The Evolution of Management Thinking
Chapter Outline Introduction Classical perspective Humanistic perspective Management science perspective Recent historical trends New management thinking
Classical Perspective Scientific management Frederick Taylor (Exhibit 2.2) Bureaucratic organization Max Weber (Exhibit 2.3) Administrative principles Henri Fayol
Humanistic Perspective The human relations movement Howthorne studies The human resources perspective Abraham Maslow Douglas McGregor The Behavioral science approach
Recent Trends Contingency view Systems theory Open system, entropy, synergy Total quality management
New Management Thinking The learning organization Managing the tech-driven workplace