New Perspectives On The Technology Transfer Process Lee Greguske Rockwell Automation October 26th, 1998

Page 2 Rockwell Automation Confidential Agenda Technology Flow, Transfer, Mechanisms Technology Transfer Goals Technology Transfer Impact Factors Technology Transfer Summary

Page 3 Rockwell Automation Confidential Technology Transfer Definitions Technology Transfer Process defines how technology is transferred between two business/project entities Technology Transfer is defined as a single event or a sequence of events that use “defined mechanisms” to achieve the transfer of a “technology” between two functional areas –Technology Transfers may be scheduled/planned within a project –Technology Transfers may occur on an opportunistic unscheduled basis within business operations –Technology Transfers are always Bi-directional in nature Technology Transfer Mechanism - defines a specific instance of how technology is transferred Deliverables are defined as the technology transferred between the business or project entities.

Page 4 Rockwell Automation Confidential Goal of Technology Transfer Process Optimize both process attributes and transfer mechanisms to achieve a successful transfer –Given that an individual project is accountable for the selection of its own goals and resources, then “variables” that potentially can be standardized are “transfer mechanisms” –Given that there may be different transfer requirements within the same project then a set of mechanisms may be required to be used to achieve a successful transfer. To promote consistency, ease of use, leveraged re- use and efficient use of resources without constraining innovation and ingenuity of participants using the process

Page 5 Rockwell Automation Confidential Major Elements Required in Technology Transfer Expertise/Know-how Coordination of matched resources at correct time Common Domain Language Comfort Level / Buy In How does one measure and develop each of the elements during the life of the project to ensure successful transfer ?

Page 6 Rockwell Automation Confidential How are are success measures judged and by whom ? Measures usually Lag the Technology Transfer Action Measures are largely subjective Receiver / Customer Project Sponsor Project Team Technology Source / Creator

Page 7 Rockwell Automation Confidential Factors Impacting Technology Transfer Success Project Sponsorship e.g. Executive Management Co-Location of team Support - Training of project participants Shelf Technologies Need Better Support / Publication-Awareness Lack of Hard Quantifiable Measures Lack of visible success due to long Technology Life Cycle ( Research to Product) Failures breed lessons that are not captured Contract Paradigm versus Agile Learning Paradigm (Measures Output) versus (Measures Process) Buy In From The Participants Expertise Is Available in all required areas in both source and receiver Team Member Relationships

Page 8 Rockwell Automation Confidential Successful Transfers Involve People Technology Transfer is the result of successful human relationships The most successful Transfer Mechanism involves personnel transfer –Hard to achieve, not compatible with current Western organizational (employment/work methods) and Social Structures Technology Transfer may be significantly improved in the future by computer aids/information sharing tools

Page 9 Rockwell Automation Confidential Attributes of a successful technology transfer process Is the result of good planning Needs to use quality resources Use efficient mechanisms and/or tools Operate in a timely manner

Page 10 Rockwell Automation Confidential Technology Transfer Summary Movement from a measure of discrete event output to that of an agile continuous process Move to provide a library of proven technology transfer mechanisms with their individual metrics for different types of transfer situations The single technology transfer process for a company may be sufficiently defined as –Identify Project –Identify Deliverables –Identify Transfer Mechanisms –Identify Resources –Execute Project Plan