Chronemics/Time How humans use and structure time Cultural examples

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Presentation transcript:

Chronemics/Time How humans use and structure time Cultural examples Business examples

Proxemics/Distance Intimate- skin contact to 18 inches Personal-18 inches to 4 ft. Social- 4 to 12 ft. Public – 12 ft to 25 ft. Workspace – 50 ft. is the distance within which most “knowledge ecology” occurs Dating - ?????

Clothing/Physical Attractiveness Speaker credibility Economic status Educational level Social status Level of sophistication Uniforms High status/low status dress

Haptics/Touch Relationship based Studies with infants Waitresses – haptics as persuasion

Voice Paralanguage: nonverbal vocal messages Research shows that listeners pay more attention to the vocal messages than to the words that are spoken when asked to determine a speaker’s attitude.

Face & Eyes Most noticed and most powerful. Six basic emotions that facial expressions reflect and are recognizable in and between all cultures.

Postures & Gestures Kinesics: the study of body movement, gesture and posture.

Characteristics of nonverbal Culture bound Ambiguous Primarily relational* Intentional or Unintentional Continuous Multiple channels

What you are stands over you … and thunders so that I cannot hear what you say to the contrary. Ralph Waldo Emerson

Functions of Nonverbal Communication Repeating Substituting Complementing Accenting Regulating Contradicting Deceiving