1 Log in Hotel In Your Palm address Password Are you are looking for a place to stay in comfort? You have arrived to the right site! Thistle hotels have listened to what business clients and guests really value from a hotel group. As a result we offer great values and services If you are a new user, please register here Submit

2 Welcome to Thistle Hotel Welcome To Thistle Hotel Enter maximum price of room/night in GBP Type of room No of rooms Check in Date Check out Date Smoking Breakfast £5.00 Cancel Reservation Review reservation Send message to hotel Special Requirements Weather Guest Facilities Map Feedback Conference websites Book NOW! Reset View more information on distances click herehere To view Photo Gallery click herehere LOG OUT

3 Review res Review Reservation Booking Reference No 1234 You have requested for 2 Single Rooms From 14 December 2002 To 17 December 2002 Price per night 52 GBP Booking Status: Confirmed Without Credit Card View more important information click herehere View more information on distances click herehere To view Photo Gallery click herehere Cancel Reservation Amend Details LOG OUT Cancel Reservation Review reservation Send message to hotel Special Requirements Weather Guest Facilities Map Feedback Conference websites

4 Cancel Reservation LOG OUT Booking Ref. No 1234 You have requested for 2 Single Rooms From 14 December 2002 To 17 December 2002 Price per night 52 GBP Booking Status: Confirmed Without Credit Card Booking Ref. No 5678 You requested for 1 double room from Submit Back Cancel Reservation Review reservation Send message to hotel Special Requirements Weather Guest Facilities Map Feedback Conference websites

5 Send short mess Send Short Message To Whom it May concern, I am running late, so please don not cancel my booking. Thanks. xxx LOG OUT Booking Reference No 1234 You have requested for 2 Single Rooms From 14 December 2002 To 17 December 2002 Price per night 52 GBP Booking Status: Confirmed Without Credit Card SubmitResetBack Cancel Reservation Review reservation Send message to hotel Special Requirements Weather Guest Facilities Map Feedback Conference websites

6 Photo gall Photo Gallery LOG OUT Back Cancel Reservation Review reservation Send message to hotel Special Requirements Weather Guest Facilities Map Feedback Conference websites

7 Important not Important Notice Your reservation is made from 14 December 2002 To 17 December 2002, you are to arrive before at the day of your arrival. Your booking will be valid up to this time. After your booking will automatically cancelled. If you want to arrive after please notify the hotel by message/telephone. LOG OUT Back Cancel Reservation Review reservation Send message to hotel Special Requirements Weather Guest Facilities Map Feedback Conference websites

8 distance Distances from Hotel Distances (km) Airport 15 (Birmingham Int.) Bus stop 0.1 City Centre 3 Rail way Station 1 Car Park 0.03 Taxi Rank0.02 LOG OUTBack Cancel Reservation Review reservation Send message to hotel Special Requirements Weather Guest Facilities Map Feedback Conference websites

9 Special req Special Requirements I would like a quite room I have a pet I would like a seaside room I need baby facilities I am disable If you have further requirements, please explain briefly below How far is Thistle Hotel from Hyatt Hotel? LOG OUT Submit Back Cancel Reservation Review reservation Send message to hotel Special Requirements Weather Guest Facilities Map Feedback Conference websites

10 weather Weather Birmingham (°C) Today 2 Cloudy Monday -1 Windy Tuesday -1 Cloudy LOG OUTBack Cancel Reservation Review reservation Send message to hotel Special Requirements Weather Guest Facilities Map Feedback Conference websites

11 map Map Multi Map LOG OUT Multi Map Back Cancel Reservation Review reservation Send message to hotel Special Requirements Weather Guest Facilities Map Feedback Conference websites To enlarge map click herehere

12 Guest facilities Guest Facilities Would you like to Order Taxi Rent-a-car Order bill for food View messages Room service Hotel bill Please send a short message if there any thing else you would like. LOG OUTSubmitResetBack Cancel Reservation Review reservation Send message to hotel Special Requirements Weather Guest Facilities Map Feedback Conference websites

13 Amend details Amend Details Booking Ref. No 1234 You have requested for Rooms From To Price per night 52 GBP Booking Status: Confirmed, Without Credit Card. LOG OUT Enter Credit Card Details SubmitBack Cancel Reservation Review reservation Send message to hotel Special Requirements Weather Guest Facilities Map Feedback Conference websites

14 Message sent Message Sent Message sent. Thank you. Please wait for confirmation. LOG OUTBack Cancel Reservation Review reservation Send message to hotel Special Requirements Weather Guest Facilities Map Feedback Conference websites

15 Enter Credit Card Details Please Enter Credit Card Details to confirm your booking. Account Name Account Number Expiry Date Card Number (Switch Only) By confirming your reservation you agree to terms of use LOG OUTSubmitBack Cancel Reservation Review reservation Send message to hotel Special Requirements Weather Guest Facilities Map Feedback Conference websites

16 Confirmation of details Confirm Details Card details Confirmed Thank you. LOG OUT View important information click herehere View more information on distances click herehere To view Photo Gallery click herehere To view conference details click herehere Back Cancel Reservation Review reservation Send message to hotel Special Requirements Weather Guest Facilities Map Feedback Conference websites

17 Links To Conference Websites Links to Conference Websites User modelling Home page Rational UML resources page Ease of Use web site and OVID section u_ext.nsf/Publish/589www.ibm.com/ibm/easy/eo u_ext.nsf/Publish/589 LOG OUTBack Cancel Reservation Review reservation Send message to hotel Special Requirements Weather Guest Facilities Map Feedback Conference websites

18 Feedback 1-Excellent Service 2-Average 3-Poor Please provide feedback for the following services Customer service Quality of room service Hospitability Clear information Entertainment If more please specify below Facilities for swimming pools charges were not clear. xxx LOG OUTSubmitResetBack Cancel Reservation Review reservation Send message to hotel Special Requirements Weather Guest Facilities Map Feedback Conference websites

19 Confirm Cancel Reservation Cancel Reservation Do you really want to cancel this reservation. LOG OUT YES! Submit NO! Home Booking Reference No 1234 You requested for 2 Single Rooms From 14 December 2002 To 17 December 2002 Price per night 52 GBP Booking Status: Confirmed Without Credit Card Back Cancel Reservation Review reservation Send message to hotel Special Requirements Weather Guest Facilities Map Feedback Conference websites

20 Enlarged map Map LOG OUTMulti Map Back