Ready for the Journey Part II

Ready for the Journey, Part II The Depot Student Financial Services Team 55 / Technology Support Registrar’s Office

The Depot

National leader in student services The Depot is the one-stop shop – Financial Aid – Billing – Registrar – Residence Life – Dining Services – Student IDs – Parking Permits – Notary Public Contact us: acu.edu/thedepot

Students can view account information on The Depot link in myACU

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Students view bill and add parents as authorized users here! 2

Dining Services

Meal Plans, Bean Bucks, and Campus Cash 11 locations across campus Accept cash, debit and credit Bean Bucks and Campus Cash accepted at: The World Famous Bean, Bagel Wagon, Connections Café, Einstein Bros Bagels, Java City, Wildcat Café, Pizza Hut Express, Starbucks, The Fatted Cafe View menus and nutrition info

Dining Services The Bean is open all day from 7am-11pm Full-time nutritionist on staff Students in a residence hall: – All-Access 7 or – All-Access 5 Update MP through 12 th day of classes Update on The Depot link Gluten free menu options

Campus Cash vs. Bean Bucks Campus Cash Students purchase through The Depot link Used for food and merchandise purchases Balance rolls forward each semester Students get back 100% of balance at any time Bean Bucks Comes with all meal plans Used for food purchases only Balance rolls forward from fall to spring

Residence Life Residence hall and roommate assignments – Notified through ACU Roommate changes – Deadline: Friday, July 29 th – Move-in weekend – Saturday, August 20 th, 8 am to 6 pm – Sunday, August 21 st, 1 to 5 pm

Student Financial Services

Financial Aid – Receive and verify FAFSAs – Award scholarships and grants – Certify and process loans – Receive and apply outside scholarships Billing – Produce the statement – Monitor payment plans

Student Financial Services Complete the FAFSA – Carefully read award letters Communication from us… – Is sent to the student’s ACU – Is critical – Is time sensitive – Needs action

SFS Checklist Federal Direct Stafford Loan – Accepted on students myACU account – Complete Entrance Counseling and MPN requirement at Meet Financial Settlement by August 15 th – Pay Account Balance – Wildcat Pay Plan – Additional Loans PLUS at CAL at – Combination

Student Financial Services Payment Options – Pay in full by August 15 th OR – Set up payment plan by August 15 th Payment plan installments due on the 30 th of each month – 6 month plans begin June 30 th – 5 month plans begin July 30 th – 4 month plans begin August 30 th

Wildcat Pay Portal Wildcat Pay Portal Students may set up parent(s) as authorized user View eBills View real-time account details Make one-time payments Enroll in a Wildcat Pay Plan – 6, 5 or 4 month plan options – Installment due dates are the 30 th of each month – Enrollment fee is $50 per semester

Federal College Work Study and Student Employment Students can get a job without work study eligibility Must apply on your own Work Study award amount of $2500 is only an estimate Students are paid twice a month Earnings are paid directly to student – NOT paid to student account

Team55 Student Technology Support

Team55 - Student Technology Support Location - Learning Commons – (325) or x5555 – – – Social Media 7a-Mid. on M-R & 7a-5p on Friday Sat. 10a-6p & Sun. 2p-Mid. Available via phone, chat, , and walk-up

Team55 – Computer Support Software Troubleshooting – Application Support (Word,Excel, iTunes, etc.) – Basic operating systems issues – Support, not training – Minor issues handled withPitStop appointments

Team55 – Computer Support High-End Repair Center – Extensive Software Repair – Virus Removal – Operating System Re-install – Data Backup and Recovery – Apple Warranty Repair – Self Service Hardware Repair

Team55 – Mobile Support iPhone, iPad, iPod touch – Troubleshooting – Wireless/Account Setup – Warranty Replacement – iTunes Syncing

Team55 – Residential Support ResNet – Deployed Student Assistance – Network Troubleshooting Wired Connections Wireless Connections – Dorm Phone and Voic – Cable TV – Remote and On-Call Support

Team55 – Academic Technology myACU – Google Apps – Class Blogs – iTunes U – Blackboard – ACU Files – Course Calendars Mobile Apps – ResponseWare – Mobile Blogs – BookMyne – Blackboard Mobile – GetGo!

Available Technology Resources Over 700 lab computerswith printers/software Cable and unlimited localphone service Wired and WiFi Network $15 printing credit persemester myACU and ACU Mobile

Student Technology Discounts Discounts on Dell and AppleComputers Discounts on Software – Microsoft Office – Adobe Creative Suite Available on the Team55Website – team55.acu.edu – Under “Miscellaneous”

Registrar’s Office

Family Educational Rights & Privacy Act The primary rights afforded to the student are: – The right to inspect and review their education records. – The right to have some control over the disclosure of information from the records. – The right for the student to retain control of access to education records.

Enrollment Verification Primarily for insurance purposes Certificates can be obtained by the student from The Depot link on myACU Verification for each semester begins two weeks before the first day of class

Dropping / Adding / Withdrawing Dropping a Course – Day 1-5 is free; student should contact their advisor – Day 6-15 follows refund schedule; student uses withdrawal form – Day 16+ there is no refund; student uses withdrawal form – No drop/withdrawal after week 12

Withdrawing from the University What does this entail? – Dropping of all classes and leaving ACU – Student receives W grades – Student can contact The Depot

A Few Things to Remember Be aware of the academic calendar. Remind your student about ACU . Students who are responsible for their own business learn problem solving skills that are very important. ACU is a great place for students to make mistakes.

Academic Development Center Services Include: SOS Program Undeclared Advising Program Academic Coaching Academic Probation University Testing Center

Presentation Takeaways 1)Have questions? Contact The Depot. – – 2)Become an authorized user in Wildcat Pay! 3)We want to partner with you! – Must have authorization from student – Submit FERPA Release Form 4)Parent session info online –

Questions?