School of Information Technologies Faculty of Science, College of Sciences and Technology The University of Sydney ISYS3015 Analytical Methods for IS Professionals.

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School of Information Technologies Faculty of Science, College of Sciences and Technology The University of Sydney ISYS3015 Analytical Methods for IS Professionals Critical need to have applied research skills in the present IT environment. Developing a framework for thinking about and solving relatively complex problems in the business world Training for undertaking a structured and disciplined approach to problem solving Sound preparation for the ISYS3207 IS Projects course in Sem.2

School of Information Technologies Faculty of Science, College of Sciences and Technology The University of Sydney

School of Information Technologies Faculty of Science, College of Sciences and Technology The University of Sydney Research Process A clear definition of the problem(s) to be solved. Information gathering/ literature review Choice of appropriate research method(s), (survey method, experiment, prototype system building and testing, qualitative method) Applying the chosen research method for the problem Analysis and report preparation

School of Information Technologies Faculty of Science, College of Sciences and Technology The University of Sydney

School of Information Technologies Faculty of Science, College of Sciences and Technology The University of Sydney ISYS3015 Analytical Methods for Information systems professionals Week 2 Lecture 2: Problem Recognition

School of Information Technologies Faculty of Science, College of Sciences and Technology The University of Sydney Problem Recognition Problem Structuring Research Design Data Collection (Surveys, Requirements Elicitation, experiments, focus groups etc.) Data Analysis, generating, interpreting results (PILOT STUDY followed the FULL SCALE study) Writing up results and recommendations Implementation The Research Process

Great scholars do not solve problems; they create them. -Albert Einstein

School of Information Technologies Faculty of Science, College of Sciences and Technology The University of Sydney Problem Recognition/Selecting the Research Topic Personal Interest Suggested by Research/Practitioner Literature Emergence of a new technology Perceptions of discrepancy between desired and actual state Management Directives and Policies Social Concerns/Popular Issues

School of Information Technologies Faculty of Science, College of Sciences and Technology The University of Sydney Conceptual Framewrok Identify Key Concepts Define the Key Concepts Operationalise the Concepts Explore systematic relationship between the concepts.

School of Information Technologies Faculty of Science, College of Sciences and Technology The University of Sydney Specific Research Questions Main Considerations: -Specificity and answerability– can the questions be answered through research? -Scale and Scope in relation to needs, available resources. -Resource Adequacy in relation to available time.

School of Information Technologies Faculty of Science, College of Sciences and Technology The University of Sydney Research Strategy and Design Data gathering methods - Type of method to be used. - Type of data to be gathered. - Pilot Study Data analysis methods Budget and timetable Reporting the results

School of Information Technologies Faculty of Science, College of Sciences and Technology The University of Sydney Employee Self-Service (ESS) Module of PeopleSoft ERP system (Univ. of Sydney) System Development and Testing completed. Need to decide on university-wide roll out and a strategy doing this.

School of Information Technologies Faculty of Science, College of Sciences and Technology The University of Sydney Reducing Cycle Time for New Product Development at Bosch Average cycle time for new product development/product redesign was 18 months – need to compress it to 9-12 months

School of Information Technologies Faculty of Science, College of Sciences and Technology The University of Sydney 3G Wireless Applications for the Univ. of Sydney 3G wireless technology emerging as the foundation for mobile applications in a range of domains. The Major Projects Group at the university wants to: -Make an assessment of the feasibility and viability of the technology and the applications it can offer -Identify potential applications that the uni might benefit from. -Develop business cases for these applications

School of Information Technologies Faculty of Science, College of Sciences and Technology The University of Sydney Decision Support System application for Johnson & Johnson Need to decide on how much to spend on a variety of special promotions at large retail outlets of J&J such as Woolworths, Coles. Desire a system solution to the problem.

School of Information Technologies Faculty of Science, College of Sciences and Technology The University of Sydney ISYS3015 Analytical Methods for Information systems professionals Week 1, Lecture 2: Problem Recognition and Formulation

School of Information Technologies Faculty of Science, College of Sciences and Technology The University of Sydney Problem Recognition Problem Structuring Research Design Data Collection (Surveys, Requirements Elicitation, experiments, focus groups etc.) Data Analysis, generating, interpreting results (PILOT STUDY followed the FULL SCALE study) Writing up results and recommendations Implementation The Research Process

Great scholars do not solve problems; they create them. -Albert Einstein

School of Information Technologies Faculty of Science, College of Sciences and Technology The University of Sydney Problem Recognition/Selecting the Research Topic Personal Interest Suggested by Research/Practitioner Literature Emergence of a new technology Perceptions of discrepancy between desired and actual state Management Directives and Policies Social Concerns/Popular Issues

School of Information Technologies Faculty of Science, College of Sciences and Technology The University of Sydney Conceptual Framewrok Identify Key Concepts Define the Key Concepts Operationalise the Concepts Explore systematic relationship between the concepts.

School of Information Technologies Faculty of Science, College of Sciences and Technology The University of Sydney Specific Research Questions Main Considerations: -Specificity and answerability– can the questions be answered through research? -Scale and Scope in relation to needs, available resources. -Resource Adequacy in relation to available time.

School of Information Technologies Faculty of Science, College of Sciences and Technology The University of Sydney Attributes of a Good Research Topic Clear statement of research goals and specificity of the questions, Appropriateness of scope in relation to available resources Question/problem is important from the organisational perspective, Availability of data etc. Likely to produce useful results.

School of Information Technologies Faculty of Science, College of Sciences and Technology The University of Sydney Generating Research Ideas Open ended discussions with colleagues, friends, lecturers etc. Literature Scan Keeping a notebook of ideas Exploring personal preferences based on past projects Brainstorming Delphi method

School of Information Technologies Faculty of Science, College of Sciences and Technology The University of Sydney Steps involved Specifying research objectives and statement of the problem (sometimes!) preliminary/pilot study Developing a proposal: Keep the audience in mind, contract with the client.

School of Information Technologies Faculty of Science, College of Sciences and Technology The University of Sydney Proposal Title Research objectives and Problem Literature Review Method(s) Expected outcomes Resources Needed Timescale

School of Information Technologies Faculty of Science, College of Sciences and Technology The University of Sydney Research Strategy and Design Data gathering methods - Type of method to be used. - Type of data to be gathered. - Pilot Study Data analysis methods Budget and timetable Reporting the results

School of Information Technologies Faculty of Science, College of Sciences and Technology The University of Sydney Employee Self-Service (ESS) Module of PeopleSoft ERP system (Univ. of Sydney) System Development and Testing completed. Need to decide on university-wide roll out and a strategy doing this.

School of Information Technologies Faculty of Science, College of Sciences and Technology The University of Sydney Reducing Cycle Time for New Product Development at Bosch Average cycle time for new product development/product redesign was 18 months – need to compress it to 9-12 months

School of Information Technologies Faculty of Science, College of Sciences and Technology The University of Sydney 3G Wireless Applications for the Univ. of Sydney 3G wireless technology emerging as the foundation for mobile applications in a range of domains. The Major Projects Group at the university wants to: -Make an assessment of the feasibility and viability of the technology and the applications it can offer -Identify potential applications that the uni might benefit from. -Develop business cases for these applications

School of Information Technologies Faculty of Science, College of Sciences and Technology The University of Sydney Decision Support System application for Johnson & Johnson Need to decide on how much to spend on a variety of special promotions at large retail outlets of J&J such as Woolworths, Coles. Desire a system solution to the problem.