Managing Information Resources No longer “managing databases” No longer “managing databases” Much more information (good thing) Much more information (good thing) Intranet Intranet Internet Internet Information resources need to be managed (strategic) Information resources need to be managed (strategic) Data Data Information Information Knowledge Knowledge

Four Types of Information InternalExternal Record Based TraditionalEDP/MIS Public Databases Document Based Word Processing/ Record Management Corporate Library Web Site

Internal Record Based (point 1) Companies need to get internal data under control (company data sharing) Companies need to get internal data under control (company data sharing) Dirty Data Dirty Data Different databases/names/time frames Different databases/names/time frames Any data that does not match Any data that does not match DBMS = Database management systems DBMS = Database management systems 1960’s 1960’s Database Administration Database Administration Data Administration Data Administration Manage all computerized data resources Manage all computerized data resources 1970’s 1970’s

Biggest Problem for IRB Inconsistent Data Definitions! Inconsistent Data Definitions! Incompatible data definitions Incompatible data definitions Application to application Application to application Dept. to dept/ site to site / division to divison Dept. to dept/ site to site / division to divison Use data from existing files + add new data Use data from existing files + add new data The same data in different files with different names The same data in different files with different names Same name for different data Same name for different data Different update cycles Different update cycles Makes data administration much more difficult Makes data administration much more difficult

Data Models (point 2) Data models Data models Part of Internal Record Based information Part of Internal Record Based information Four data Models Four data Models Hierarchical Model each element is subordinate to another Hierarchical Model each element is subordinate to another Network Model can have more than one parent Network Model can have more than one parent Relational Model is most popular today Relational Model is most popular today Objective Model id Newest Objective Model id Newest New Data Models are needed!! New Data Models are needed!! Some applications need better data models Some applications need better data models Size Size Calculations Calculations Search technologies Search technologies Data mining Data mining

Internal Document-Based Information Management Management Traditionally rested with the VP of administration Traditionally rested with the VP of administration Oversees document management (not data records) Oversees document management (not data records) Issue facing CIOs Issue facing CIOs Increasingly documentation is becoming electronic Increasingly documentation is becoming electronic New documents that could be electronic New documents that could be electronic voice messages, letters, notes, blue prints voice messages, letters, notes, blue prints Paper and Electronic documents will continue to soar form just over 2 trillion in 1998 to 20 trillion by 2005 Paper and Electronic documents will continue to soar form just over 2 trillion in 1998 to 20 trillion by 2005 The present of printed documents will be reduced form 90% to 40% The present of printed documents will be reduced form 90% to 40%

External Record Based Information Generally been end users, not IS dept. Generally been end users, not IS dept. Need for coordination of services Need for coordination of services Growing in popularity Growing in popularity Data can come form many places Data can come form many places Other businesses Other businesses Marketing firms Marketing firms Credit card companies Credit card companies Profile companies/ Government Profile companies/ Government

External Document Based Information Hard to manage Hard to manage Responsibility of corporate librarians Responsibility of corporate librarians Electronic documents are growing Electronic documents are growing Popular Dow Jones News Popular Dow Jones News Need for some IS leadership and Guide lines Need for some IS leadership and Guide lines

What IS Managers Need to Think About! Future Planning (point 3) New information/data/knowledge management needs! New information/data/knowledge management needs! Document Based Document Based New frontier for IS New frontier for IS Growing very fast / electric documents will pass paper in 05 Growing very fast / electric documents will pass paper in 05 External Record Based External Record Based Previously not Internal IS problem Previously not Internal IS problem Increasing in popularity and value on content Increasing in popularity and value on content External Document Based External Document Based Hard to manage Hard to manage Growing/ with need for IS help Growing/ with need for IS help

My CLJ Motorola new security processors Motorola new security processors More bandwidth More bandwidth Calculate encryption algorithms Calculate encryption algorithms Operational speed increased Operational speed increased Wireless compatibilities increased Wireless compatibilities increased

Critical Thinking Questions A single worldwide file system (Page 222) A single worldwide file system (Page 222) Will this happen, and what areas will we see this first? Will this happen, and what areas will we see this first? How will we access these new file systems? (Connection / tool) How will we access these new file systems? (Connection / tool) Will security become a problem for worldwide databases? Will security become a problem for worldwide databases? How will business change with a worldwide file system? How will business change with a worldwide file system? What about a database rules and standards? What about a database rules and standards?