Satish Ajmani, Chief Information Officer. Transparency Life Cycle INFORMATION ON DEMAND PUBLISHED CONTENT (website) ENGAGEMENT (blogs, chat, communities)

Slides:

Advertisements

Similar presentations

LAURA MASSOLI HEAD OF UNIT PUBLIC ADMINISTRATION DEPARTMENT Public Administrations and Social Media: practices and trends.

Advertisements

Social Media & the Public Sector Luke Gibbs Mission Creative.

Becoming Social: Developing social media policy for government Theresa A. Pardo, Ph.D. Bahrain International eGovernment Forum April 10, 2013 © 2011 The.

Evaluation of Hospital Portals Using Knowledge Management Mechanisms Chei Sian Lee, Dion Hoe-Lian Goh, Alton Yeow-Kuan Chua Nanyang Technological University,

980 9 th Street, Suite 2300 Sacramento, California Telephone: Facsimile: Montgomery Street, Suite 788 San Francisco,

What is Web 2.0? Purpose of web 2.0 in Education.

Council for Economic Education. City Hall is the center of government in your city or town. It is a very important place! The Mayor, City.

Designing social media policy for government Natalie Helbig, PhD Sr. Program Associate (518) October 17, 2011 © 2011 The.

Social Networking: Adoption and Impact on Libraries and Information Centers By Kristin Falls, Jonathan Gazdecki, Shannon McDermitt, and Catherine Sossi.

Top 5 Facebook Tips Mark Smith Rosemary Turner. What is Facebook? Users create a personalised profile for themselves and then add people as friends to.

Communication for Change The growing demand from our customers Andrea Henry Director, Strategic Communications.

Driving Engagement Five Reasons to Use SharePoint 2013 Communities.

WEB 2.0 AND B2B MARKETING Dr. Dawne Martin MKTG 241 November 15, 2012.

Open Data in the Province of Ontario, Canada

Navigating the Maze How to sell to the public sector Adrian Farley Chief Deputy CIO State of California

Current Status of Social Technology at AIAA. Background 2.

Agenda Microsoft Offerings for Education The Opportunity The Education Customer.

Taking It to the Streets: Social Media at Arlington County December 2010 Briefing for COG Trash & Recycling Committee Maureen DilgMaureen Dilg, Arlington.

Electronic Use Policies.   Social Media  Internet.

Moffatt Thomas Z Group PR SOCIAL MEDIA... “THE BALANCING ACT” Julia Zunich and Paul D. McFarlane April 12, 2011.

COPYRIGHT © 2007, PATRIOT TECHNOLOGIES, INC. THIRD PARTY BRANDS & NAMES ARE THE PROPERTY OF THEIR RESPECTIVE OWNERS Maryland Digital Government Summit.

Media Relations in a Social Media World By Julie DeBardelaben Deputy Director of Public Affairs CAP National Headquarters.

Social Media NCCCMA Feb 4, 2010 Durham, NC Lee Worsley, Assistant County Manager Terry Bledsoe, Chief Information Officer Catawba County, NC.

Where our country is going PUBLIC POLICY. Public policy What is public policy? The things our country focuses on. These decisions are made by the government.

Social Media Operating in the Digital Age March 5, 2010 Chapel Hill, NC Terry Bledsoe, Chief Information Officer Catawba County, NC Matures.

Social Media at LISC June LISC Social Media What is it? New ways to distribute our news and stories that engages, interacts and shares. Why do it?

Social Media Practices for Government and Politics Liz Diether-Martin UWSMC course 3 Spring 2011.

Sara Lyons, Program Director Community Foundations of Canada October 27 th, 2011.

Technology, Tools and Techniques to Improve Public Engagement ILG Webinar June 18, :00am – 11:00am.

Betsy Overkamp-Smith, APR York County School Division Navigating the Social Media Landscape.

Southern York County School District. About Your Instructor Kellin McCullough – Business Teacher.

Presentation Path  Introduction to Ved Consultancy and OpenText  Current Challenges  The Valued Customers and Sectors  Our Solutions  Demo. Together,

HARNESSING THE POWER OF SOCIAL MEDIA IN THE FIRE SERVICE Martha Murphy, Office of the Fire Marshal OAFC Conference April 30, 2011.

FIRMA April 2010 SOCIAL NETWORKING Christine M. Farquhar Managing Director, Compliance J.P. Morgan U.S. Private Banking.

Mark a greenfield Join the Conversation Social Media in Higher Education.

The Wire: Connecting the Middle College Community One Click at a Time Jessica Greenwood Jenny Guerra Ashley Gomez Florida International University.

Arkansas Recovery Portal, Online & iPhone Applications Claire Bailey Director Arkansas Department of Information Systems.

4-H Youth Development Program Using Technology to Market Your Fair Project Matthew T. Portillo, PhD. Butte County 4-H Youth Development Program April 16,

Introduce Web 2.0 & Social Media in the Public Sector Case Study: Public Health Agency of Canada Presented at the Advanced Learning Institute's 4th Social.

A Study for Communication & Self-Expression in a Digital Age By Kendra Muckle.

New Website Post Plan WSE Brazil. Key Steps Facebook: –Implement post plan (1 post every 2 days) –Change URL on the Facebook page description.

Securing Staff Safety Lolita Pearson, Safety Officer

Page  1 Social Media in Business Session 6 Agenda Guest Speaker: Nestor Portillo, Bill Dean Microsoft Customer Service and Support Social Media in Customer.

A new way of working with the website at Statistics Sweden Christine Uhrlander Lindbom Unit head, Editorial office Communication department

New Jersey State League of Municipalities Annual Conference Local Government Communications in a Digital World Atlantic City November 19, 2014 Kenneth.

Members Engagement Web Content Management System Analyses and Platform design by Methodia, Inc.

1 Please read this before using presentation This presentation is based on content presented at the Mines Safety Roadshow.

“Why Can’t We Be Friends?”: Protecting Students and Staff when using Social Media Regional Principals Meetings 2015.

Colleges and Social Media A challenging opportunity.

Contribution of a statistical organisation to social media DWG, Anne Nuka Head of Marketing and Dissemination Department.

SOCIAL NETWORKING Stephanie Bowling, Jeff Hartman, Taylor Mitchell, Amanda Wilkerson 1.

Social Media and Payday Lenders Mercedes Kelley Tunstall Of Counsel

Building a Social Media Presence Participants will look at the BCPS social media outlets (Twitter, Facebook, Flickr, Vimeo, Instagram, blogs) and relevant.

The member organizations of the National Public Safety Telecommunications Council are grateful to the Department of Homeland Security’s Science and Technology.

Social Media Marketing. SOCIAL MEDIA MARKETING DEFINITION It encourages customer communications on a company’s own site,social presence such as twitter,

Office of the CIO | Delivering eHealth Ireland Clinical Information Officers Council -CCIOs Yvonne Goff - Chief Clinical Information Officer

NASBLA Social Media: What is it for? NASBLA is involved in numerous Social Media that all serve a distinct purpose. So, what are they all for?

Butte County Communication Strategy for 2014 and 2015 February 25, 2014 Butte County Communication Strategy 2014 and 2015 Casey Hatcher Butte County Administration.

1 Web Search What are easy ways to create a website? 2 Web Search What is a blog? What type of content does this type of website provide? 3 Web.

13 Social Media and Networking. Introduction Social Media Types of Social Media Benefits and Challenges Measuring Social Media Performance.

Budget Study Sessions Strategic Support Proposed Operating Budget OUTCOMES: - A High Performing Workforce that is Committed to Exceeding.

E- SAFETY INFORMATION EVENING 13 July T EACHING E - SAFETY T HINK UK NOW A recommended website for children to look.

Committee on Information Technology April 17,

Line Sheet Template

Improving Citizen Participation: Social Media at Arlington County

Illinois Municipal League

Administration and Corporate Services

SOCIAL NETWORKING Christine M. Farquhar Managing Director, Compliance J.P. Morgan U.S. Private Banking.

Presentation transcript:

Satish Ajmani, Chief Information Officer

Transparency Life Cycle INFORMATION ON DEMAND PUBLISHED CONTENT (website) ENGAGEMENT (blogs, chat, communities) OPINION (polls, surveys) DOCUMENT STORING (file system) DOCUMENT SHARING (EDMS) KNOWLEDGE SHARING (knowledge base search) COLLABORATION (portals, forums)

Government Business Drivers Provide information more quickly Transparency of public services Real-time feedback Build relationships with constituents Less costly communication channels Technology readily available

Orange County, California Third largest county in California, fifth in the nation 34 cities, large unincorporated area 3.1 million residents $5.5 billion County budget 18,000 County employees 12 Elected County Officials Core Programs: health and human services, public safety and regional community services Social Media Use Focused on the External

Social Media Use Examples  Public Safety Police, Fire, Emergency Management Emergency notifications, public education  Community Services Parks and Beaches, Libraries, Waste & Recycling Promote services, engage customers  Core Government Registrar of Voters, Health Services, County Archives Information of interest readily available Facebook | Twitter | Blogs | YouTube

Encourage consideration of business need and available resources (value) Address legal, privacy, behavioral issues Establish consistent site standards and guidelines Limit associated County risks Protect IT assets Need For Social Media Use Policies Greatest Concern: Inappropriate Comments

Did You Know? Reference: National Association of Sate CIOs - A National Survey of Social Media in State Government