Business Services Emergency Preparedness

Agenda Emergencies Emergencies Business Continuation Business Continuation University Plan University Plan Building Plan Building Plan Department Plan Department Plan Your Responsibilities Your Responsibilities

Emergency An emergency is any unplanned event that can cause deaths or significant injuries to employees, customers or the public; or that can shut down your business, disrupt operations, cause physical or environmental damage, or threaten the facility's financial standing or public image Emergency Management Guide For Business & Industry,

Emergencies Include Fire Fire Power Loss Power Loss Medical Medical Tornado Tornado Winter Storm Winter Storm Communications Failure Communications Failure There are a series of appropriate responses to emergencies, all immediate in nature.

Business Continuity The process of developing advance arrangements and procedures that enable an organization to respond to an event that could occur by chance or unforeseen circumstances.

Business Continuity Separate from emergency response Separate from emergency response Ensures that procedures and processes are in place to continue or resume normal business operations. Ensures that procedures and processes are in place to continue or resume normal business operations. Plans are implemented after a disaster has happened. Plans are implemented after a disaster has happened. Focus on planning and preparation to ensure smooth business recovery.

Business Continuation Priorities 1. Protect human life 2. Eliminate or minimize the risk of injury 3. Protect physical assets (including data) 4. Minimize losses 5. Resume normal operations as quickly as possible.

Why Plan? Reduce uncertainty Reduce uncertainty Ensure available materials Ensure available materials Speed restoration of services Speed restoration of services Ensure communication Ensure communication The result is a framework for focusing business resumption activities.

Plans in Place Dept. Plan. Business Services Plan Building Plan ITaP University Plan

Manages events that threaten health and safety of the campus community. Emergency response Communications Emergency Procedures Handbook Campus Emergencies and Natural Disasters

ITaP’s Plan Responsible for restoration of critical IT- supported systems and services Responsible for restoration of critical IT- supported systems and services Developing processes and procedures for improving the infrastructure and resiliency of ITaP data centers Developing processes and procedures for improving the infrastructure and resiliency of ITaP data centers Improving physical security Improving physical security Developing a recovery plan for the Freehafer data center Developing a recovery plan for the Freehafer data center

Building Plan Buildings in Department Buildings in Department Critical Operations Critical Operations Building Alarms Building Alarms Evacuation Plan Evacuation Plan Emergency Procedures Emergency Procedures Training and Documentation Training and Documentation Drills Drills

Business Services Plan Initiated by VPBS Initiated by VPBS Emergency Group membership Emergency Group membership Flexible plan Flexible plan Set priorities based on situation Set priorities based on situation Annual Review Annual Review

Department Plan Preparation Preparation Emergency Assembly Area location Emergency Assembly Area location Volunteer Buddy System for Disabled Volunteer Buddy System for Disabled Critical Processes Critical Processes Communication Plan Communication Plan Emergency Contacts Emergency Contacts First Aid Kit/Emergency Materials First Aid Kit/Emergency Materials

Your Responsibilities Review Emergency Procedures Handbook Review Emergency Procedures Handbook Know your department’s plans Know your department’s plans Know your role Know your role Know your exits and assembly location Know your exits and assembly location Participate in drills and reviews of the business continuation plans Participate in drills and reviews of the business continuation plans

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