What are the Future Applications of Real-Time Interpersonal Multimedia Telecommunications? Mike Maas COM 538 Fall 2004

Agenda Introduction Definition Challenges Context Complexity Cost Applications Communications Entertainment Health Care Security Conclusion

Introduction – Background Background Communications are evolving Societal demand Scientific Innovation Progression of Interpersonal Communication No remote access Few inflexible channels of poor quality local access More inflexible channels of poor quality local access Few inflexible channels of poor quality remote access More inflexible channels of poor quality remote access Lots of flexible channels of poor quality remote access Lots of flexible channels of decent quality remote access Lots of flexible channels of good quality remote access Lots of good quality remote access

Introduction – Reason Reason Human philosophy Communicative tradition Enabling technologies Learning efficiency Interests Broad future perspective Technical challenges

Definition Real-Time Interpersonal Multimedia Telecommunications Communications containing more than one medium occurring in perceptual real-time between geographically remote individuals or very small groups.

Definition – Current Examples Current Examples Personal Communications Multimedia Messaging Service (MMS) OnStar Multimedia Communications Instant Messaging  AIM, IRC, Jabber, MSN, Yahoo  Remote Assistance Real-Time Video  Video Teleconferencing  Web Cameras

Challenges

Challenges – Context Communications devices filter context Psychological context Lack of personal interaction Missing clues to intention Relational context Potentially filtered access to physical and emotional reactions Situational context Missing a social knowledge element of the situational location Environmental context Interference or distraction from the physical location Cultural context Challenges of foreign and domestic behaviors, rules, and etiquette

Challenges – Complexity Humans are complex Interpersonal communication is complex Human communications issues Identity Understanding Needs and Wants A large amount sensory feedback Proximity is naturally implied

Challenges – Cost Resources Costs Environmental Fiscal Adoption Costs Expertise Improved usability and accessibility Need

Applications

Applications – Communications Morphing Digital Architecture Standardization and Protocols Transmission Control Protocol/Internet Protocol (TCP/IP) Bluetooth Session Initiation Protocol (SIP) International Telecommunications Unition (ITU) Voice over Internet Protocol (VoIP) Standards (G.711, G.729, H.323) Bandwidth More available bandwidth 3rd Generation (3G) Wireless Technologies Universal Mobile Telecommunications System (UMTS)

Applications – Communications Voice and Video Convergence Expansion of Current Generation Technologies Camera Phones becoming Video Phones  Extending Non-verbal communication (Transliteration)  Improving Context Real-time Voice Translation Services Foreign Languages Military prototypes

Applications – Entertainment Games Interactive and immersive Connected Experiences Immersive Virtual Reality Interactive historical simulations Artificial Intelligence

Applications – Health Care Monitoring Biometric Information In-Home health services  On-demand nursing High Risk Individuals  Out-patients  Senior Citizens  Children

Applications – Health Care Remote Health Provisioning Skilled diagnosis Remote examination  Real-Time Audio and Video communications  Biometric Information  Olfactory Information Surgery Remote mechanical operation  Real-Time Audio and Video communications  Tactile information

Applications – Security Personal Security Identity Verification  Biometrics Health  Bioinformatics  Medical History Global Position Lost or missing persons Kidnapped or abducted persons

Conclusion Evolution not revolution Our imaginations are outpacing possibility There are roadblocks Adaptation to the changes in communications patterns Probable physical limitations

Questions?