A National Resource Working in the Public Interest © 2007 The MITRE Corporation. All rights reserved. Approved for Public Release. Fostering Collaboration across the Enterprise Dr. Donna L. Cuomo Chief Information Architect Enterprise Architecture Planning & Innovation November 2007

A National Resource Working in the Public Interest © 2007 The MITRE Corporation. All rights reserved. Approved for Public Release. Page 2 Our Mission As a public interest company, MITRE works in partnership with the government, applying systems engineering and advanced technology to address issues of critical national importance. n Air Force n Army n Bureau of Customs & Border Protection n Coast Guard n DARPA n HHS n FAA n Internal Revenue Service (IRS) n Joint Chiefs of Staff n Marine Corps n Missile Defense Agency n … n Defense Finance and Accounting Services n DISA n Defense Logistics n Department of Energy n Navy n DHS

A National Resource Working in the Public Interest © 2007 The MITRE Corporation. All rights reserved. Approved for Public Release. Page 3 MITRE’s Distributed Work Force n Principal locations in Bedford, Mass., and McLean, Va., with more than 60 sites worldwide

A National Resource Working in the Public Interest © 2007 The MITRE Corporation. All rights reserved. Approved for Public Release. Page 4 MITRE’s Tool Environment Communication Collaboration Content Outlook / Exchange Listservs: L-Soft Meeting Broadcasts: MITRE Media Center, MITRECast Telephony: Cisco VoIP IM: MS Communicator RSS: Yes Corp “Phonebook”: Find People, Projects, Organizations, Communities Project workspaces: SharePoint, Employee Share folders Meeting/Event Support: Technical Exchange application, Content Banners, SharePoint Meeting Workspaces Expert Finders: Expert Finder on Google, Resume Folders Conferencing: MeetingPlace, MS Communicator Social SW: Wikipedia Pilot; Social Bookmarks Pilot, SharePoint 2007 Internet Portal: Oracle portal - Customized situational awareness Shared tools: iSF Gforge, … Document repositories: SharePoint Web Content Management: Percussion’s Rhythmyx Shared folders: Employee Share folders Search: Google appliance Rich media content: MITRE Media Center, MITRECast Pilot, Images Blogs: Blog Pilot Digital Libraries Library System: Formal Technical Reports Source: Burton

A National Resource Working in the Public Interest © 2007 The MITRE Corporation. All rights reserved. Approved for Public Release. Page 5 Collaboration Architecture n Situational awareness of business processes and content. Uses RSS n Work group generated unstructured information & content services. Sharepoint, social bookmarks, blogs, wikis, web, listservs… n Cross-enterprise retrieval tools: Finding people, projects, communities, content, expertise, … My MII: Personalized Content & Services Work Group Content Cross-Enterprise Retrieval

A National Resource Working in the Public Interest © 2007 The MITRE Corporation. All rights reserved. Approved for Public Release. Page 6 My MII: Personalized Situational Awareness

A National Resource Working in the Public Interest © 2007 The MITRE Corporation. All rights reserved. Approved for Public Release. Page 7 Enhanced Corporate Directory: Connecting People, Projects, Organizations, & Communities

A National Resource Working in the Public Interest © 2007 The MITRE Corporation. All rights reserved. Approved for Public Release. Page 8 Integration with Exchange Integration with document repositories Integration with Sharepoint Team Sites

A National Resource Working in the Public Interest © 2007 The MITRE Corporation. All rights reserved. Approved for Public Release. Page 9 Sharepoint for Team Collaboration

A National Resource Working in the Public Interest © 2007 The MITRE Corporation. All rights reserved. Approved for Public Release. Page 10 onomi – Social Bookmarking & Tagging n Public & private bookmarks n Time-saving features n Retrieval & Filtering n Visual communities n Integration with services & apps n Stewarded collections/light-weight newsletters

A National Resource Working in the Public Interest © 2007 The MITRE Corporation. All rights reserved. Approved for Public Release. Page 11

A National Resource Working in the Public Interest © 2007 The MITRE Corporation. All rights reserved. Approved for Public Release. Page 12

A National Resource Working in the Public Interest © 2007 The MITRE Corporation. All rights reserved. Approved for Public Release. Page 13 Current Status (Oct 17, 2007) 69,000 tags 9800 unique 12,900 bookmarks most popular activity: viewing other people’s bookmarks -15% of onomi’s visitors are contributors

A National Resource Working in the Public Interest © 2007 The MITRE Corporation. All rights reserved. Approved for Public Release. Page 14 Expertise Finding

A National Resource Working in the Public Interest © 2007 The MITRE Corporation. All rights reserved. Approved for Public Release. Page 15 Expertise Finding by Organization

A National Resource Working in the Public Interest © 2007 The MITRE Corporation. All rights reserved. Approved for Public Release. Page 16 Radar Intelligent Information Delivery: Semantically-Enhanced Topic Watching Extract the Key Terms Build an Ontology from Wikipedia External RSS Feed Pool 400+

A National Resource Working in the Public Interest © 2007 The MITRE Corporation. All rights reserved. Approved for Public Release. Page 17 Deliver Your Radar Results to the My MII

A National Resource Working in the Public Interest © 2007 The MITRE Corporation. All rights reserved. Approved for Public Release. Page 18 Future Directions Next-Gen Team Rooms Measuring Impact of Technology-Mediated Networks on Collaboration Podcasting Tablet PCs/ Meeting Capture Mobile Devices