An Introduction to Integrated Marketing Communications Chapter 1 An Introduction to Integrated Marketing Communications
Chapter 1 - Learning Objectives Understand the concept of integrated marketing communications (IMC) Identify the components of the promotional mix Explain the IMC Planning Model
Integrated Marketing Communications (IMC) the intentional coordination of every communication from a firm to a target customer to convey a consistent and complete message
Promotional Mix Advertising Direct Marketing Interactive/Internet Marketing Sales Promotion Publicity/Public Relations Personal Selling
IMC Planning Model Step 1 – Review marketing plan Step 2 – Analysis of promotional program situation Step 3 – Analysis of communications process Step 4 – Budget determination Step 5 – Develop IMC program Step 6 – Integrate & implement communications strategies Step 7 – Monitor, evaluate & control IMCs program