College Technology Services College TA Technology Training - Agenda - CTS Support Services Overview – 15 Minutes - Featured Services Demo – Wiki, Adobe.

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Presentation transcript:

College Technology Services College TA Technology Training - Agenda - CTS Support Services Overview – 15 Minutes - Featured Services Demo – Wiki, Adobe Connect & Qualtrics – 20 Minutes - What’s New In Blackboard 9 – Marly Miller (ITS) – 20 Minutes - Q & A – 5+ Minutes Important Links: CTS Homepage – TA Tech Training PPT – - Quicklinks section Qualtrics Survey Tool Signup – Blackboard Login – Blackboard Training Webcasts – John Parker x08113

College Technology Services Introduction - Our Approach - Our Scope - Our Team - CTS and the USC IT Community

College Technology Services CTS Core Support Services - College & Libraries Help Desk – CLHD - Distance Learning - Technology Enhanced Learning - Web Services - Other Services

College Technology Services College & Libraries Help Desk – CLHD - Customer Service Oriented Approach to IT Support - Help Desk – PC, Mac, Linux – Laptops, Desktops, Smartphones - Network & Phone Activations - Near 24/7 Support via - On-site, Remote and Walk-in Service - Spare Parts Stock - Apple & Dell Warranty Service - Classroom Multimedia Support

College Technology Services Distance Learning ’s of Course Captures / 100’s of Video Conferences - HNB 100 & ACB 238 Studio Classrooms - Live / Archived Webcasts - Audio Podcasts - Starboard / Virtual Whiteboard - Dual Projectors - Document Camera - Built-In PC / Laptop Connection - DVD / VHS - Adobe Connect Web Conferencing - Traditional Video Conferencing - Portable Webcasting Kits

College Technology Services Technology Enhanced Learning - College Wiki - Blackboard Support / Training - Luna Insight – Image Management / Scanning Services

College Technology Services Web Services - Manage 150+ Departmental, Center & Lab Sites - Department Site Redesigns - Lab / Personal Sites - Adobe Contribute Web Editing Tool - College YouTube Channel –

College Technology Services Other Services - Technology Consulting / Price Quotations - Personalized and Group Training - Laptop, Projector, Wireless Data Modem Checkout - Final Cut / Adobe Premier Apple Editing Station - Qualtrics Survey Tool – - College Collaboration System –

College Technology Services College Wiki

College Technology Services College Wiki

College Technology Services Web Services

College Technology Services Web Services

College Technology Services Web Services

College Technology Services Web Services

College Technology Services Web Services

College Technology Services Web Services

College Technology Services Distance Learning Captures

College Technology Services Distance Learning Captures

College Technology Services Adobe Connect

College Technology Services Luna Insight

College Technology Services Luna Insight

College Technology Services Contact Info: x02775 ACB 530 John Parker ACB 539 x08113